Stains on load
■Did you follow the manufacturer’s directions when adding detergent and fabric softener? Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in suspension. Dilute fabric softener and add to the rinse portion of a cycle only. Do not drip fabric softener on clothes.
■Is there above average iron (rust) in water? You may need to install an iron filter.
■Did you properly sort the load? Sort dark clothes from whites and lights.
■Did you unload the washer promptly? To avoid dye transfer, unload the washer as soon as it stops.
Gray whites, dingy colors
■Did you properly sort the load? Transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
■Was the wash temperature too low? Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
■Did you use enough detergent, or do you have hard water? Use more detergent for washing heavy soils in cold or hard water.
■Are the hot and cold water hoses reversed? Check that the hot and cold water hoses are connected to the right faucets. See “Connect the Inlet Hoses.”
Load is wrinkled
■Did you unload the washer promptly? Unload the washer as soon as it stops.
■Did you use the right cycle for the load being washed?
Use the cycle for Casual or Permanent Press clothes or another cycle with low spin speeds (if available) to reduce wrinkling.
■Did you overload the washer? The wash load must be balanced and not overloaded. Loads should move freely during washing.
To reduce wrinkling of permanent press clothes and some synthetic knits, use a large load size to provide more space.
■Are the hot and cold water hoses reversed? Check that the hot and cold water hoses are connected to the right faucets. See “Connect the Inlet Hoses.”
Load is tangled or twisted
■Did you overload the washer? The wash load must be balanced and not overloaded. Loads should move freely during washing.
■Did you wrap items around the agitator? Drop items loosely into the washer. Do not wrap items around the agitator.
Garments damaged
■Check the following:
Were sharp items removed from pockets before washing? Empty pockets, zip zippers, snap or hook fasteners before washing.
Were strings and sashes tied to avoid tangling?
Were items damaged before washing? Mend rips and broken threads in seams before washing.
■Did you overload the washer? The wash load must be balanced and not overloaded. Loads should move freely during washing.
■Did you add chlorine bleach properly? Do not pour chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer (on some models).
■Did you follow the manufacturer’s care label instructions?
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