GE EWA6500 Possible Causes What To Do Washer won’t operate, Colored spots, Grayed or yellowed

		ge.com
OPERATION	Possible Causes	What To Do
Washer won’t operate	Washer is unplugged	• Make sure cord is plugged securely into a working outlet.
	Water supply is turned off	• Turn both hot and cold faucets fully on.
	Controls are not set properly	• Check controls.
	Lid is open—safety feature	• Close lid and reset cycle, to the beginning if necessary.
	prevents agitation and spinning
	when lid is up
	Circuit breaker/fuse is	• Check house circuit breakers/fuses. Replace fuses or
	tripped/blown	reset breaker. Washer should have separate outlet.
	Electronics need to be reset	• Unplug washer, wait 2 minutes, plug back in and
		press START.
	START was not pressed	• Press START.
PERFORMANCE	Possible Causes	What To Do
Clothes too wet	Incorrect spin cycle	• Make sure the spin cycle selected matches the load you
	selected	are washing. Some fabrics will feel wetter when rinsed
		with cold water.
Colored spots	Incorrect use of fabric	• Check fabric softener package for instructions and follow
	softener	directions for using dispenser.
		• Pretreat stain and rewash.
	Dye transfer	• Sort whites or lightly colored items from dark colors.
Grayed or yellowed	Not enough detergent	• Use more detergent (especially with larger loads).
clothes		Be sure to follow detergent manufacturer’s directions.
	Hard water	• Use a water conditioner like Calgon brand or install
		a water softener.
	Water is not hot enough	• Make sure water heater is delivering water at
		120°F–140°F (48°C–60°C).
	Washer is overloaded	• Select load size to match clothes load.
	Detergent is not	• Add detergent as wash basket fills with water before
	dissolving	you load clothes.
	Dye transfer	• Sort clothes by color. If fabric label states wash separately,
		unstable dyes may be indicated.
Lint or residue on	Clothes are air or line dried	• If you do not dry your clothes with a clothes dryer, your
clothes		clothes may retain more lint.
	Incorrect sorting	• Separate lint producers from lint collectors.
	Washing too long	• Wash small loads for a shorter time than larger loads.
	Detergent not dissolving	• Add detergent as wash basket fills with water, before you
		load clothes.
		• Try a liquid detergent.
		• Use warmer water temperature.
	Overloading	• Load clothes no higher than the top row of holes in the
		washer basket.
		• Make sure load size selected matches clothes load size.
	Incorrect use of fabric softener	• Check fabric softener package for instructions
		and follow directions for using dispenser.
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