Troubleshooting
Before calling, read the following
In most cases, when your
The washer-dryer fails to start.
Is the plug correctly inserted into the socket? It could have been moved while cleaning.
Is there electricity in the house?
A circuit breaker may have switched off as a result of too many electrical appliances working at the same time. Or maybe due to a general failure in your entire area.
WARNING !
Is the washer-dryer door closed properly?
For safety reasons, the
Is the On/Off button pressed?
If it is, then a program has been set.
Is the Washer knob in the correct position for those models concerned?
Is the water supply turned on? For safety reasons, if the
The Washer knob keeps turning?
Wait a few minutes for the drain pump to empty the tub, switch the
WINTERIZING YOUR WASHER/DRYER
To winterize your washer/dryer please, follow the instructions below to avoid damage to your unit due to freezing:
1.With the unit off, remove wash filter. This will allow the water remaining in the pump and drain hose to be evacuated. Replace filter.
2.Close the inlet
the hoses where they attach at the back of the machine.
IFANTIFREEZEISBEINGUSEDINTHESYSTEMFOLLOWTHESE INSTRUCTIONS:
(not necessary if the above drain procedure is followed)
1.When putting antifreeze into the water system of your coach, set the washer to a warm/warm fill setting and allow water to flow into unit until antifreeze is detected.
2.Adavance the knob timer on “Reset”, tun on “Rinse” position and allow water to flow for 10 seconds.
3.Advance the knob timer on “Reset” and then turn again on “Spin” to remove the majority of the water from the unit.
4.With the unit off, remove wash filter from unit. This will allow the water remaining in the pump and drain hose to be evacuated. Replace filter.
5.If you elect you may close the inlet
6.Any water remaining in the unit should contain antifreeze and be protected from freezing.
The washer-dryer fails to fill with water.
Is the hose correctly connected to the tap?
Is there a water shortage ?
There could be work in progress in your building or street.
Is there sufficient water pressure? The autoclave may be malfunctioning.
Is the tap filter clean? If the water is very calcareous, or if work has recently been carried out on the water piping, the tap filter could be clogged with particles and debris.
Is the rubber hose kinked? The rubber hose bringing water to
The washer-dryer continuously fills and drains water.
Is the drain hose positioned too low? It must be installed at a height ranging from 25” to 34” (62 to 86 cms.).
Is the end of the hose immersed in water?
Does the wall drainage system have a breather pipe? If the problem persists even after these checks, turn the water supply off the machine and call for assistance.
If you live on an upper floor of your building, there may be a problem with your drain trap. To solve this problem, a special valve must be installed.
Note: When placing unit into service allow unit to operate for one complete cycle before doing laundry to ensure all antifreeze has been purged from the unit.
If you have any further questions pertaining to this matter please call Equator Technical Support Toll free at (888)
You will be charged for a service call while the appliance is in warranty if the problem is not caused by defective workmanship or materials.