Hotpoint AQGMD149 manual Troubleshooting, Malfunction, Possible causes / Solutions

Troubleshooting

GB	From	time	to time your machine may not operate as it should. Before calling for Assistance (see “Assistance”),
	make	sure	that the problem cannot be resolved easily using the following list.

Malfunction:

The washer-dryer will not switch on.

The wash cycle does not begin.

The washer-dryer fails to fill with water.

The machine continuously fills and drains water.

The washer-dryer does not drain or spin.

Possible causes / Solutions:

•The plug has not been inserted into the electrical socket, or it has not been inserted far enough to make contact.

•There is no power in the house.

•The porthole door has not been shut properly.

•The START/PAUSE button has not been pressed.

•The water tap has not been turned on.

•The water inlet hose is not connected to the tap.

•The hose is kinked.

•The water tap has not been turned on.

•There is no water in the house.

•The water pressure is insufficient.

•The START/PAUSE button has not been pressed.

•The end of the outlet hose has not been fitted at a height between 65 and 100 cm from the floor (see “Installation”).

•The free end of the hose is underwater (see “Installation”).

•If If the dwelling is on one of the upper floors of a building, there may be problems relating to water drainage, causing the washer-dryer to load and drain water continuously. Special anti-draining valves are available in shops and help to avoid this inconvenience.

•The water drainage systemis not fitted with a breather pipe.

•The programme does not include a draining phase: some programmes require manual draining (see “Programmes and options”).

•The “Easy Iron” option is enabled: to complete the programme, press the START/PAUSE button (see “Programmes and options”).

•The outlet hose is bent (see “Installation”).

•The drainage duct is clogged.

The washer-dryer vibrates too much during the spin cycle.

The washer-dryer leaks.

•The drum was not unlocked properly when the appliance was installed (see “Installation”).

•The washer-dryer is not level (see “Installation”).

•The washer-dryer is trapped between cabinets and a wall (see “Installation”).

•The load is not balanced properly (see “Description of the machine”).

•The water inlet hose is not screwed on to the tap correctly (see “Installation”).

•The detergent dispenser drawer is blocked (for instructions on how to clean it, see “Care and maintenance”).

•The outlet hose has not been secured properly (see “Installation”).

The icons corresponding to the “Phase in progress” flash rapidly at the same time as the ON/OFF indicator light.

There is too much foam.

The washer-dryer door remains locked.

The washer-dryer does not dry.

•Switch off the machine and unplug the appliance; wait for approximately 1 minute then switch it on again.

If the problem persists, contact Assistance.

•The detergent is not designed for machine washing (the packaging should state that the product is “for washing by machine”, “for washing by hand or machine” or similar).

•Too much detergent was used.

•Follow the manual unlocking procedure (see “Precautions and tips”).

•The appliance is not plugged into the socket, or not enough to make contact.

•There has been a power failure.

•The appliance door is not shut properly.

•A delayed start has been set.

•The DRYING cycle is on the OFF setting.

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