Malfunction
The door will not open:
The machine vibrates or is noisy:
Spinning starts late or the machine does not spin:
The machine makes an unusual noise
No water is visible in the drum
Possible Cause / Solution
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait about 2 minute. There is water in the drum.
•Select drain or spin programme to empty out the water.
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted.
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
The electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. The laundry is redistributed by reverse rotation of the drum. This may happen several times before the unbalance disappears and normal spinning can resume. If, after 10 minutes, the laundry is still not evenly distributed in the drum, the machine will not spin. In this case, redistribute the load manually and select the spin programme.
●Redistribute the laundry.
The machine is fitted with a type of motor which makes an unusual noise compared with other traditional motors. This new motor ensures a softer start and more even distribution of the laundry in the drum when spinning, as well as increased stability of the machine.
Machines based on modern technology operate very economically using very little water without affecting performance.
If you are unable to identify or solve the problem, contact our service centre.
Before telephoning, make a note of the model, serial number and purchase date of your machine: the Service Centre will require this information.
Mod |
Prod. No |
Ser. No |
21