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Something Not Working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptom | Possible causes |
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The tumble dryer does not start | • The door(s) has(have) not been closed. | ||
| • The plug is not properly inserted in the power socket. | ||
| • There is no current at the socket. | ||
| • The main fuse or the fuse in the plug has blown. | ||
| • The selector dial is not set correctly. | ||
| • The water reservoir is full or not properly inserted | ||
| (the pilot light | is on ) |
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| • The Start Button | has not been depressed. | |
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Drying takes too long or laundry is not | • The laundry has not been spun properly. | ||
dry enough. | • The filters and/or the condenser are clogged up. | ||
| • The water reservoir is full. | ||
| • The room temperature is too high. | ||
| • The selected time or sector was not suitable for the | ||
| laundry. |
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| • The low temperature | function has been selected. | |
| • There is too much laundry inside the appliance. | ||
| • The dryer is not correctly installed. | ||
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If after the above checks, there is still a fault, call your local Service Force Centre.
Service & Spare Parts | Dublin 12 | |
Republic of Ireland | ||
In the event of your appliance requiring service, or if | Tel: +353 (0)1 4090751 | |
you wish to purchase spare parts, please contact your | ||
Email: service.eid@electrolux.ie | ||
local Service Force Centre by telephoning: | ||
Before calling out an engineer, please ensure you | ||
0870 5 929929 | ||
have read the details under the heading “Something | ||
Your telephone call will be automatically routed to | Not Working”. | |
the Service Force Centre covering your post code | When you contact the Service Force Centre you will | |
area. | need to give the following details: | |
For the address of your local Service Force Centre | 1. Your name, address and post code | |
and further information about Service Force, please | 2. Your telephone number | |
visit the website at www.serviceforce.co.uk. | 3. Clear and concise details of fault | |
For Customer Service in Ireland please contact us at | 4. The model and serial number of the appliance | |
(found on the rating plate) | ||
the address below: | ||
5. The purchase date. | ||
Zanussi Electrolux | ||
Please note that a valid purchase receipt or | ||
Electrolux Group (Irl) Ltd | ||
guarantee documentation is required for in- | ||
Long Mile Road | ||
guarantee service calls. |
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