Zanussi TDS 483 EW manual Something Not Working, Service & Spare Parts, 0870 5, Customer Care

Page 13

Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.

IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Symptom

 

Possible causes

 

 

 

The tumble dryer does not start

The door has not been closed.

 

The plug is not properly inserted in the power

 

 

socket.

 

There is no current at the socket

 

The main fuse or the fuse in the plug has blown.

 

The programme selector dial is incorrectly

 

 

positioned.

 

The START button has not been depressed.

 

 

 

Drying takes too long or laundry is not

The laundry has not been spun properly.

dry enough.

The filter is clogged up.

 

The room temperature is too high.

 

Has the correct drying time or programme been

 

 

chosen?

 

There is too much laundry inside the appliance.

 

The dryer is not correctly installed.

 

 

 

If after the above checks, there is still a fault, call your local Zanussi Service Force Centre.

Service & Spare Parts

If you require an engineer or wish to purchase spare parts contact your local Zanussi Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be routed to the Service Centre covering your post code area.

Further information can be found in the accompanying customer care booklet and also in your telephone directory under “Z”.

When you call the Service Force Centre please make sure you give the model and serial number of the appliance.

This information can be found on the rating plate (see picture) or on the guarantee card.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for any in-guarantee service calls.

Customer Care

For general enquiries concerning your Zanussi appliance or for further information on Zanussi products, please contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

Zanussi

Zanussi House

Hambridge Road

Newbury

 

Berkshire

 

RG14 5EP

 

Tel 01635 521313

Mod. ...

 

Prod. No

 

P0307

Ser. No

 

13

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Contents Tumble Dryer Child Safety InstallationUse Contents Energy saving tips Your New Tumble DryerInterest Environment Description of the Appliance Control Panel Timed Programmes Electronic Controlled ProgrammesStore Dry Synthetics Cotton and linen Programme ChartSynthetics Load the laundry Operating SequenceSelect the drying time or the drying programme Select the required optionsAnticrease phase When drying is completedCare Labels you may find on your laundry Hints & Tips on DryingDo not overload the appliance Do not use the tumble dryer to dry the followingExternal cleaning Maintenance and CleaningCleaning the door Cleaning the filterSomething Not Working Service & Spare Parts0870 5 Customer CareEuropean guarantee Standard guarantee conditionsExclusions Technical Specifications Installation InstructionsFitting the vent hose PositioningP1030 Stacking kit Door reversalThis operation must be carried out by qualified personnel Permanent connection Electrical connection