Troubleshooting Procedures
!WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.
Service Mode
Service Mode enables service personnel to verify the operation of the washing machine and diagnose problems.
Test or Display | To Start | To Cancel |
| (or Hold) | (or resume) |
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Service Mode can be entered in the middle of any wash cycle without interrupting the cycle. While in Service Mode, the technician can cancel the current cycle, set a continuous running mode, start a variety of special service tests and view diagnostic displays.
Enter / Exit Service Mode
To enter Service Mode press the Chime and Extra Rinse keys for 3 seconds or until the control beeps.
NOTE: The washer must be ‘ON’ before Service Mode can be entered.
The motor speed will be displayed when started (motor not running display will be “0”). The present state of the machine will not be changed (i.e., the current cycle in progress will not be interrupted and only the display will change). All LED’s will be turned ‘OFF’ except the Door Lock LED; it will continue to display the condition of the door lock.
To exit Service Mode:
1)Press Chime and Extra Rinse keys for 3 seconds again, or
2)Press Power Off button, or
3)Unplug the machine.
To pause while in Service Mode:
Pressing the Rotary Cycle Selector knob while running a test will pause the individual test.
Access Service Tests and Diagnostic Features while in Service Mode.
The following table summarizes special tests and features available in Service Mode, along with methods of activation and cancellation. A more detailed description of each test can be found in the text following the table. Reference the text or symbol indicated in the “Test or Display” column, with the text and symbols indicated in the text following the quick reference table for a more detailed explanation.
| Test or Display | To Start | To Cancel | |||
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| Quick | Press Delay and | Press Delay and |
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| Spin Test | Rinse & Spin | Rinse & Spin or |
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| press Power Off |
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| Hold Quick | Press Rotary Cycle | Press Rotary |
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| Spin Test | Selector (during test) | Cycle Selector |
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| step |
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| Fast | Press Wash/Rinse | Press Power Off |
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| Time- | Temp to start test. |
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| Down | Press Wash/Rinse |
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| Test / Advance | Temp during cycle to |
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| to next step | advance. |
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Quick
Service
Cycle
Hold Quick
Service Cycle
Step
LED/Switch Test
Board
IN 
Input
Test
Board
Output
Test /
System Check
Diagnostic Code Display (Initial)
All Diagnostic Codes
Cycle Count No. for Diagnostic Code
Clear All
Diagnostic
Codes
Display
Software
Version
Cycle Count
Press Wash/Rinse Temp and Soil Level
Press Rinse & Spin and Spin Only together
Press Delay for 3 seconds (then individual buttons to test) Turn Rotary
Cycle Selector clockwise, the LED’s around it will be toggled. Turn Rotary
Cycle Selector counterclockwise, the
Rotary Cycle Selector will be toggled.
Press Spin Only
Press Spin Speed
Press Rinse & Spin – displays ‘d’
Rotate Rotary Cycle Selector either
direction
Press and hold Rotary Cycle Selector, while diagnostic code is displayed
Press Delay and Chime together while displaying diagnostic codes
Press Soil Level.
Press Chime
Press Power Off (also exits Service Mode)
Press Rinse &
Spin and Spin
Only
Press Power Off twice after starting test
Press Spin Only
Press Power
Off.
Press Rinse & Spin again
N/A
Release Rotary
Cycle Selector (returns to diagnostic code display)
N/A
Press Soil
Level.
N/A
June 2006 | 7 | 16026882 |
©2006 Maytag Services |
| RPL 16026127 |