Haier Hk1007TVE, HK807TVE, HK807TME Troubleshooting, Installation, Problem Possible cause

Troubleshooting

The following circumstances do not constitute problems. Do not contact the maintenance service

until the problem has been confirmed.

Problem	Possible cause
	Poor connection to power supply
The washing machine fails to operate	Power failure
	Door is not properly closed (It will show E1)
	Machine has not been switched on
	Water tap is not turned on(It will show E5)
Washing machine cannot be filled	Water pressure is less than 0.05Mpa
	The inlet hose is kinked
with water
	Water supply failure
	The program dial is not properly set
	The door is not properly closed
	The inlet hose filter is blocked
The machine is draining while is	The height of the drainage hose is below 80cm (it
	should be within 80-100cm)
being filled
	The drainage hose end is in water
	Drainage hose is blocked (It will show E2)
Drainage failure	Drainage hose end is exceed 100cm above the floor
	level
	The filter is blocked
	Not all packing bolts have been removed
Strong vibration during spin drying	Washing machine is located on an uneven surface
	Machine load is over 6kg.
	Not all foam packing has been removed from the motor
Operation stops before completion	Water or electricity failure
of a wash cycle	Washing machine is in soak cycle
Operation stops for a period of time	Washing machine is in soak cycle
	Washing machine gives an error message.
Excessive foam in the drum, which	The detergent is not a low-foaming type or for manual
is spilled to the distribution drawer	wash
	Excessive use of detergent

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Installation

Remove all the packing materials (including the foam base)to prevent vibration during use, as shown in Fig.1.Upon opening of the package, water drops may be seen on the plastic bag and the porthole. This is normal phenomenon resulting from water test in the factory.

Fig. 1

Check attachments and materials with reference to the following

Qty Name Operation		Quality	Water	Drainage	Plastic
Model	manual	certificate	hose	holder	plugs
HK1407TVE/ME
HK1207TVE/ME	1	1	1	1	3
HK1007TVE/ME

HK807TVE/ME

Dismantle the packing bolts as shown in Fig. 2.

The packing bolts are designed for clamping anti-vibration components inside of the washing machine during the transportation process. Before use:

1. Remove the back plate;

2. Remove the three packing bolts on the back plate and take out the rubber hose;

3. Replace the back plate;

4. Fill the holes left by the packing bolts with plastic plugs.

(Attention: The packing bolts and rubber hose should be kept in a safe place for later use)

Fig.2

Adjusting the washing machine

There are adjustable feet under the bottom of the washing machine. Before use, the washing machine should be adjusted, as shown in Fig. 3, so that it is level.

Fig.3

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