GE DX4500, DX2300 Before you call for service…, Safety Instructions Operating Instructions

Before you call for service… ge.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service.

OPERATION	Possible Causes	What To Do
Control pads not	Controls accidentally put in	• Press STOP.
responding (on some	service mode
models)
Dryer doesn’t start	Control panel is “asleep”	• This is normal. Press START twice to choose the last cycle
	(on some models)	you used and to start the dryer.
	Dryer is unplugged	• Make sure the dryer plug is pushed completely into
		the outlet.
	Fuse is blown/circuit breaker	• Check the building’s fuse/circuit breaker box and
	is tripped	replace fuse or reset breaker. NOTE: Electric dryers
		use two fuses or breakers.
Dryer doesn’t heat	Fuse is blown/circuit breaker	• Check the building’s fuse/circuit breaker box and
	is tripped; the dryer may tumble	replace both fuses or reset both breakers. Your dryer
	but not heat	may tumble if only one fuse is blown or one breaker
		tripped.
	Gas service is off	• Make sure gas shutoff at dryer and main shutoff are
		fully open.
	LP gas supply tank is empty	• Refill or replace tank. Dryer should heat when utility
	or there has been a utility	service is restored.
	interruption of natural gas
	(gas models)
Dryer shakes or	Some shaking/noise is normal.	• Move dryer to an even floor space, or adjust leveling legs
makes noise	Dryer may be sitting unevenly	as necessary until even.
Inconsistent drying times	Type of heat	• Drying time will vary according to the type of heat used.
		If you recently changed from an electric to a gas
		(natural or LP) dryer, or vice versa, the drying time
		could be different.
	Type of load and	• The load size, types of fabric, wetness of clothes and the
	drying conditions	length and condition of the exhaust system will affect
		drying times.
No numbers displayed	Dryer is continuously	• This is normal. When the dryer senses a low level of
during cycle, only lights	monitoring the amount of	moisture in the load, the dryer will display the dry time
(on some models)	moisture in the clothes	remaining.
Est. Time Remaining	The estimated time may change	• This is normal.
jumped to a lower	when a smaller load than usual
number (on some models)	is drying
Clothes are still wet	The door was opened mid-cycle.	• A dry cycle must be reselected each time a new load
and dryer shut off	The load was then removed from	is put in.
after a short time	the dryer and a new load put in
	without selecting a new cycle
	Small load	• When drying only a few items, choose TIMED DRY.
	Load was already dry except	• Choose TIMED DRY to dry damp collars and waistbands.
	for collars and waistbands	In the future, when drying a load with collars and
		waistbands, choose MORE DRY.
	Dryer is not level	• Move dryer to an even floor space or adjust leveling legs
		as necessary until even.
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Safety Instructions

Operating Instructions

Troubleshooting Tips

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