Techsonic Industries Service Policy

TECHSONIC INDUSTRIES 1-YEAR LIMITED WARRANTY

We warrant the original retail purchaser that products made by Techsonic Industries have been manufactured free from defects in materials and workmanship. This warranty is effective for one year from the date of orig- inal retail purchase. Techsonic Industries products found to be defective and covered by this warranty will be replaced or repaired free of charge at Techsonic Industries' option and returned to the customer freight prepaid. Techsonic Industries' sole responsibility under this warranty is limited to the repair or replacement of a product that has been deemed defective by Techsonic Industries. Techsonic Industries is not responsible for charges connected with the removal of such product or reinstallation of replaced or repaired parts.

This warranty does not apply to a product that has been:

•Improperly installed;

•Used in an installation other than that recommended in the product installation and operation instructions;

•Damaged or has failed because of an accident or abnormal operation;

•Repaired or modified by entities other than Techsonic Industries.

Please retain your original receipt as a proof of the purchase date. This will be required for in-warranty service.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES, OBLIGATIONS OR LIABILITIES ON THE PART OF TECHSONIC INDUSTRIES AND WILL BE THE CUSTOMER'S EXCLUSIVE REMEDY, EXCEPT FOR ANY APPLICABLE IMPLIED WARRANTIES UNDER STATE LAW WHICH ARE HERE- BY LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN NO EVENT WILL TECHSONIC INDUSTRIES BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY RELATING TO THE PRODUCTS.

Some states do not allow limitations on an implied warranty, or the exclu- sion of incidental or consequential damages, so the above exclusions may not apply to you. You may also have other rights, which vary from state to state.

Even though you'll probably never need to take advantage of our incredi- ble service policy, it's good to know that we back our products this confi- dently. We do it because you deserve the best. We will make every effort to repair your unit within three business days from the receipt of your unit at our factory. This does not include shipping time to and from our factory. Units received on Friday are typically shipped by the following Wednesday, units received Monday are typically shipped by Thursday, etc.

All repair work is performed by factory-trained technicians to meet exact- ing factory specifications.

Factory-serviced units go through the same rigorous testing and quality control inspections as new production units. After the original warranty period, a standard flat rate service charge will be assessed for each repair (physical damage and missing parts are not included). Any repairs made after the original warranty will be warranted for an additional days after service has been performed by our factory technicians. You can contact our Customer Resource Center or visit our website to verify the flat rate repair fee for your product (visit the Product Support section):

http://www.humminbird.com

We reserve the right to deem any product unserviceable when replace- ment parts are no longer available or impossible to obtain. This Service Policy is valid in the United States only. This applies only to Humminbird products returned to our factory in Eufaula, Alabama. This Service Policy is subject to change without notice.

Returning Your Unit for Service

Before sending your unit in for repair, please contact the factory, either by phone or by email, to obtain a Repair Authorization Number for your unit. Please have your product model name and serial number available before calling the factory. If you contact the factory by e-mail, please include your product model name and serial number in the e-mail, and use Request for Repair Authorization Number for your e-mail subject header. You should include your Repair Authorization Number in all subsequent communica- tions about your unit.

For IN-WARRANTY service, complete the following steps:

•Obtain a Repair Authorization Number from Techsonic Industries Customer Resource Center.

•Tag product with your customer name, street address, phone number and your assigned Repair Authorization Number.

•Include a brief written description of the problem.

•Include a copy of your receipt (to show proof and date of purchase).

•Return product freight prepaid to Techsonic Industries, Inc., using an insured carrier with delivery confirmation.

For OUT-OF-WARRANTY service, complete the following steps:

•Obtain a Repair Authorization Number from Techsonic Industries Customer Resource Center.

•Include payment in the form of credit card number and expiration date, money order or personal check. Please do not send cash.

•Tag product with your customer name, street address, phone number and your assigned Repair Authorization Number.

•Include a brief written description of the problem.

•Return product freight prepaid to Techsonic Industries, Inc., using an insured carrier with delivery confirmation.

CONTACTING HUMMINBIRD

Contact the Humminbird Customer Resource Center in any of the following ways:

By Telephone

(Monday - Friday: 8: 00 a.m. to 4:30 p.m. Central Standard Time):

1-334-687-0503

By e-mail

(typically we respond to your e-mail within three business days):

custserv@techsonic.com

For direct shipping, our address is:

Techsonic Industries, Inc.

Service Department

108 Maple Lane

Eufaula, AL 36027 USA

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