Dickson Industrial SC3 manual Warranty, Factory Service & Returns, Customer Satisfaction

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Warranty

Dickson warrants that the products it sells will be free from defects in material and workmanship under normal use and service for a period of twelve months after delivery. In the event of a claim under this warranty, the product or part must be returned to the factory for repair or replacement (shipping pre-paid) with a Return Authorization Number (see Return Information above). It will be repaired at Dickson’s option without charge. This warranty DOES NOT cover routine calibration, pen, chart and battery replacement. The foregoing warranty and remedy are exclusive and in lieu of all other warranties either expressed or implied. Dickson shall not be liable for consequential or incidental damages resulting from failure or malfunction of its products. Dickson makes no warranty for products not manufactured by it or for any products modified by buyer, or subject to misuse or neglect.

Factory Service & Returns

Contact the factory (630-543-3747) for a Return Authorization (RA) Number before returning any instrument. The model number, serial number and a purchase order number will be requested before an RA number is issued.

Carefully repack the instrument, label the outside of the box with the RA# and return the instrument (freight pre-paid) to Dickson.

All instruments that do not have the RA# clearly marked on the outside of the box will be refused. When returning instruments for credit, please include all accessories in shipment.

Calibration/Freight charges are non-refundable.

NOTE: Dickson shall not be liable for consequential or incidental damages resulting from failure or malfunction of its products.

Customer Satisfaction

Dickson takes pride in providing you, the customer, with the highest quality instrumentation. We welcome the opportunity to help you in any way possible. Whether it be a question or a new idea in documentation, the Dickson Company would like to hear your response. Please call our Customer Service Department at 1-800-323-2448 or (630) 543-3747 (in Illinois).

Software Return Policy

IMPORTANT-Read your Software License Agreement carefully before installing software. DIckson will accept returns for replacement of defective disks and CDs only.

DICKSON

930 South Westwood Avenue

Addison, Illinois 60101

Phone: (630) 543-3747E-mail: DicksonCSR@dicksonweb.com

Rev. 06/03

DICKSON

 

Useful Features

Applications &

Product

 

Specifications

Product

 

Accessories

Charts &

 

 

Calibrations

Getting Started

Instructions /

Operating

 

 

Troubleshooting

& Returns

Factory Service

Warranty/

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Contents Contents ChartsReturns Factory Service Warranty ProductUseful Features Product ApplicationsProduct Specifications Charts AccessoriesCalibration Services New Units Importance and Benefits of Regular CalibrationsHow often should I recalibrate my instrumentation? Our CapabilitiesPen Replacement Battery ReplacementChart Rotation Speed Getting StartedPen Tension TroubleshootingChart Does Not Rotate Warranty Factory Service & ReturnsCustomer Satisfaction Software Return Policy
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Manual 9 pages 48.18 Kb

SC3 specifications

Dickson Industrial SC3 is a sophisticated and versatile climate control solution that stands out in the realm of industrial temperature and humidity management. Designed for demanding environments, the SC3 series combines advanced technology with robust features to ensure optimal performance in a variety of industrial settings.

One of the key characteristics of the Dickson Industrial SC3 is its impressive temperature and humidity range. The unit is capable of monitoring temperatures from -40 to 185 degrees Fahrenheit (-40 to 85 degrees Celsius) and humidity levels from 0 to 100% RH. This wide operational range makes the SC3 suitable for a variety of industries, including pharmaceuticals, food storage, manufacturing, and data centers, where precise environmental conditions are critical.

The SC3 is equipped with cutting-edge data logging capabilities, allowing users to track and record temperature and humidity fluctuations over time. This feature is essential for compliance with industry regulations and for ensuring that sensitive materials are stored under the right conditions. The stored data can be easily downloaded and analyzed for any discrepancies, enabling swift corrective actions when necessary.

In addition to data logging, the SC3 boasts real-time monitoring capabilities. Equipped with high-accuracy sensors, it provides instant alerts through a variety of channels, including email and SMS, warning users of any deviations from pre-set thresholds. This feature not only aids in maintaining ideal conditions but also helps to prevent costly product loss due to environmental mishaps.

Another noteworthy feature of the Dickson Industrial SC3 is its user-friendly interface. The device is designed with an intuitive display that allows users to navigate settings and parameters effortlessly. Furthermore, the SC3's durability is commendable, built to withstand the rigors of industrial use with a robust chassis that can endure tough conditions while maintaining high operational reliability.

Networking capabilities enhance the SC3's functionality, as it can easily integrate with existing systems through USB or optional network interfaces. This empowers organizations to centralize data management and access real-time monitoring from any location, fostering enhanced oversight of environmental conditions.

In summary, the Dickson Industrial SC3 is a comprehensive climate control solution that combines functionality, durability, and advanced technology. Its wide monitoring range, real-time alerts, data logging capabilities, and ease of use make it an ideal choice for industries that require strict environmental control, ensuring both compliance and product integrity.