Dell 7910 owner manual Troubleshooting iDRAC Direct USB XML configuration

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4.In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or Standard OS Use.

5.Replace the keyboard/mouse with a working keyboard/mouse.

If the problem is not resolved, proceed to the next step to begin troubleshooting other USB devices attached to the system.

6.Power down all attached USB devices and disconnect them from the system.

7.Reboot the system and, if your keyboard is functioning, enter the System Setup.

8.Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options.

9.Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system. If your keyboard is not functioning, you can also use remote access.

10.If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings.

11.In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or Standard OS Use.

12.Reconnect and power on each USB device one at a time.

13.If a USB device causes the same problem, power down the device, replace the USB cable with a known good cable, and power up the device.

Troubleshooting iDRAC Direct (USB XML configuration)

For information on USB storage device and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals.

1.Ensure your USB storage device is connect to the front USB Management Port, identified by icon.

2.Ensure your USB storage device is configured with an NTFS or a FAT32 file system with only one partition.

3.Verify that the USB storage device is configured correctly. For more information on configuring the USB storage device, see the Integrated Dell Remote Access Controller User's Guide at dell.com/ esmanuals.

4.In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only.

5.Make sure the iDRAC Managed: USB XML Configuration option is either Enabled or Enabled only when the server has default credential settings.

6.Remove and re-insert the USB storage device.

7.If import operation does not work, try with a different USB storage device.

Troubleshooting iDRAC Direct (laptop connection)

For information on USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals.

1.Make sure your laptop is connected to the front USB Management Port, identified by icon with a USB Type A/A cable.

2.In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only.

3.If the laptop is running the Windows operating system, ensure the iDRAC Virtual USB NIC device driver is installed.

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Contents Dell Precision Rack Page Contents Page Troubleshooting your system Using system diagnostics 108 Jumpers and connectors 110Specifications 114 System Setup 120 124 Working on Your Computer Turning Off Your ComputerLCD panel features Home screenSetup menu View menuDocumentation matrix Hard-drive indicator codes Hard-drive indicatorsPage Installing and removing system components Safety instructions Before working inside your systemAfter working inside your system Recommended toolsSystem Overview Front and Back ViewPage Precision Rack Front bezel optional Removing the front bezelInstalling the front bezel Removing the system coverInstalling the system cover Inside the system Cooling shroud Inside the system-Precision RackInstalling the cooling shroud Removing the cooling shroudSystem memory Processor General memory module installation guidelines Sample memory configurationsMemory configurations-single processor Memory configurations-two processors Removing memory modules Removing memory module Installing memory modules Installing the memory module Hard drives Removing a 2.5 inch hard-drive blankInstalling a 2.5 inch hard-drive blank Removing Hard DriveInstalling Hard Drive Removing and installing hard driveRemoving a hard drive from a hard-drive carrier Installing a hard drive into a hard-drive carrier Optical drive optionalRemoving the optical drive Installing the optical drive Cooling fansRemoving and installing a cooling fan Removing a cooling fanInstalling a cooling fan Removing the cooling-fan assemblyCooling-fan assembly Cooling fan Release lever Installing the cooling-fan assembly Internal USB memory key optionalReplacing the internal USB key PCIe card holderRemoving the PCIe card holder Removing and installing the PCIe card holder Installing the PCIe card holder Opening and closing the PCIe card holder latchCable retention bracket Removing the cable retention bracketInstalling the cable retention bracket Removing and installing the cable retention bracketExpansion card installation guidelines Expansion cards and expansion-card risersRemoving an expansion card from expansion-card riser 2 or Page Ensure that you read the Safety instructions Removing an expansion card from the expansion-card riser Installing an expansion card into the expansion-card riser Removing the riser 1 blank Installing the riser 1 blank Removing expansion-card risersRemoving and installing the expansion card riser Identifying connectors on the expansion card riser Removing and installing the expansion card riser Expansion-card slot Power connector for GPU cards Removing and installing the expansion card riser Installing expansion-card risers Identifying connectors on the expansion card riser 3 defaultGPU card installation guidelines Installing a GPU cardRemoving a GPU card SD vFlash media card Replacing an SD vFlash media cardInternal dual SD module Removing an internal SD cardInstalling an internal SD card Removing the internal dual SD moduleRemoving and installing the Internal Dual SD Module Idsdm Installing the internal dual SD module Integrated storage controller card Removing the integrated storage controller cardInstalling the integrated storage controller card Network daughter card Removing the network daughter cardRemoving and installing the Network Daughter Card NDC Installing the network daughter card ProcessorsRemoving a processor Captive screw Close first socket release lever Lock icon Processor Removing and installing a processor Installing a processor Applying thermal grease on the top of the processor Power supply units Hot Spare featureRemoving the power supply unit blank Installing the power supply unit blankRemoving an AC power supply unit Removing and installing an AC power supply unit Installing an AC power supply unit System battery Replacing the system batteryInstalling the system battery Hard-drive backplaneRemoving the hard-drive backplane Installing the hard-drive backplane Control panel assembly Removing the control panelPage Installing the control panel System boardRemoving the system board Ensure that you read the Safety instructions Removing and installing the system board Installing the system board Entering the system Service Tag using System Setup Restoring the Service Tag using the Easy Restore featureUpdating the Bios version Re-enabling the TPM for TXT usersTroubleshooting your system Troubleshooting external connectionsTroubleshooting the video subsystem Troubleshooting a USB deviceTroubleshooting iDRAC Direct USB XML configuration Troubleshooting iDRAC Direct laptop connectionTroubleshooting a serial I/O device Troubleshooting a NICTroubleshooting a wet system Troubleshooting a damaged system Troubleshooting the system batteryTroubleshooting power supply units Power source problemsPower supply unit problems Troubleshooting cooling problems Troubleshooting cooling fansTroubleshooting system memory Troubleshooting an internal USB key Troubleshooting an SD cardTroubleshooting an optical drive Troubleshooting a hard driveTroubleshooting a storage controller Troubleshooting expansion cardsTroubleshooting processors Error MessagesErrors That Halt the System Completely Errors That Soft Halts the SystemError That do not Halt the system Diagnostic messagesSystem messages Alert messages107 Using system diagnostics Dell Embedded System DiagnosticsWhen to use the Embedded System Diagnostics Running the Embedded System Diagnostics from Boot ManagerSystem diagnostic controls Jumpers and connectors System board jumper settingsSystem board connectors Jusb Disabling a forgotten password Specifications Video NIC Two 36-pin Mini-SAS connectors eight 29-pin Power Environmental System Setup Boot MenuTiming Key Sequences Dell Diagnostics About System SetupEntering System Setup System Setup Main MenuSystem Bios screen System Information screen detailsMemory Settings screen details Processor Settings screen details Menu Item Sata Settings screen details Menu Item Description Boot Settings screen details Integrated Devices screen details Current State System Profile Settings screen details Serial Communication screen detailsC1E System Security settings screen details Miscellaneous Settings screen details Menu Item Description NMI ButtonROM 136 NIC indicator codes NIC indicatorsPower indicator codes AC power supply unit status indicatorPage Contacting Dell Contacting DellQuick Resource Locator QRL
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7910 specifications

The Dell Precision series has long been a trusted choice for professionals in fields such as engineering, architecture, and data analysis. Among these workstations, the Dell Precision 7910, 7810, and 5810 stand out as robust solutions tailored to meet demanding computational tasks.

The Dell Precision 7910 is renowned for its exceptional scalability and performance. Designed to handle the most intensive workloads, it features dual Intel Xeon processors that offer powerful multi-core performance. This workstation can support up to 1TB of DDR4 memory, enabling users to work with massive datasets seamlessly. With multiple PCIe slots and support for NVIDIA Quadro graphics, the 7910 is ideal for professionals engaging in 3D modeling, simulation, and complex data analysis. The system’s flexible storage options include SSDs and conventional hard drives, ensuring rapid data access and storage capacity.

Next in line, the Dell Precision 7810 offers a slightly more compact solution without compromising on effectiveness. This workstation also supports dual Intel Xeon processors, providing high performance, though typically with fewer cores compared to the 7910. It can accommodate up to 512GB of DDR4 memory, making it suitable for a wide range of professional applications. The 7810 features a refined thermal design that ensures efficient cooling under load, extending the life of the components while maintaining peak performance. The graphics capabilities align with the 7910, supporting high-end NVIDIA Quadro cards for graphic-intense tasks.

The Dell Precision 5810 is the entry point of this powerful trio but still offers formidable capabilities. It supports a single Intel Xeon processor, which is powerful enough for many professional tasks, providing an excellent balance of performance and cost. The 5810 also supports up to 256GB of DDR4 memory, making it suitable for medium to moderately demanding applications. With dedicated graphics options from the NVIDIA lineup, the 5810 is an excellent choice for professionals needing reliable performance for engineering simulations or graphic design.

In summary, the Dell Precision 7910, 7810, and 5810 provide a range of features tailored to meet the needs of professionals requiring high performance and reliability. With options for dual processors, substantial RAM, and powerful graphics capabilities, these workstations deliver exceptional performance in demanding environments. Whether you are a designer, engineer, or data scientist, these systems are designed to efficiently handle complex tasks, ensuring that you can focus on delivering results. Each model offers a unique blend of characteristics that cater to different workload intensities, allowing users to select the ideal workstation for their specific needs.