NorthStar Navigation Explorer 721EU, Explorer 721US installation manual Appendix B Troubleshooting

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Appendix B - Troubleshooting

1. The transceiver will not power up.

A fuse may have blown OR there is no voltage getting to the transceiver.

a)Check the power cable for cuts, breaks, or squashed sections.

b)After checking the wiring, replace the 7 Amp fuse (a spare fuse is supplied).

c)Check the battery voltage. This must be greater than 10.5 V.

2.The transceiver blows the fuse when the power is switched on. The power wires may have been reversed.

a)Check that the red wire is connected to the positive battery terminal, and the black wire is connected to the negative battery terminal.

3.The speaker makes popping or whining noises when the engine is running.

Electrical noise may be interfering with the transceiver.

a)Re-route the power cables away from the engine.

b)Add a noise suppressor to the power cable.

c)Use resistive spark plug wires and/or use an alternator whine filter.

4.No sound from the external speaker.

a)Check that the external speaker cable is physically connected.

b)Check the soldering of the external speaker cable.

5.Transmissions are always on low power, even when high (HI) power is selected. The antenna may be faulty.

a)Test the transceiver with a different antenna.

b)Have the antenna checked out.

6.Battery symbol is displayed.

The power supply is too low.

a)Check the battery voltage. This should be at least 10.5 V ± 0.5 V DC.

b)Check the alternator on the vessel.

7. No position information is displayed.

The GPS cable may faulty or the GPS setting may be incorrect.

a)Check that the GPS cable is physically connected.

b)Check the polarity of the GPS cable.

c)Check the baud rate setting of the GPS if applicable. The baud rate setting should be 4800 for NMEA or 38400 for NAVBUS. Parity should be set to NONE.

Northstar Explorer VHF Series: 721US, 721EU Operation and Installation Manual

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Contents Explorer 721US / 721EU Important Safety Information Contents Send and Receive DSC Calls Industry Canada How to Display and Navigate Menus FeaturesGeneral Information Customize your Northstar VHF RadioNormal Menu Mode Edit Mode Push Space How to Enter or Change Alphanumeric DataLCD Symbols and Meanings Symbol How the Microphone and Optional Handset Work Together Basic Operation and Key Functions Weather alert mode is on CH2 or CH3 symbol disappears off the LCDMenu see and the DSC set up menu see Section Then push to backupComplete listing of channel charts Power transmission setting is incorrectMatically exits you from menu mode and stops scanning You must release PTT to receive a signalRadio Menu Options Menu Show Weather, SNR or Happy Fish on Handset Info Data Edit an Entry Maintain Your Buddy List Buddy ListAdd an Entry Set Distance Sensitivity Local or Distance Sensitivity LOCAL/DISTSet Local Sensitivity Backlighting Backlight and Contrast ContrastSet the Contrast Level Set the Backlighting LevelGPS Data and Time GPS/DATA Manually Enter Position and UTC Time ManualTime Offset GPS/DATA Manual SettingLocal Time Time Offset Time Display Options Time Display Select GPS/DATA, then Setting Select LL DisplayPosition Display Options LL display Course & Speed Display Options COG/SOGGPS Alert Options Alert Reset to Factory Defaults ResetGPS Simulator GPS SIM Select GPS SIM, then select on or OFF as desiredSelect the Channel Bank UIC Radio Setup Menu Radio SetupRadio Setup Menu Options Radio Setup Internal Speaker Connections INT Speaker Ring and Beep Volume Ring Volume and KEY BeepChange Channel Names CH Name Select Radio SETUP, then WX Alert Set the Priority Channel Watch ModeWeather Alert WX Alert Nmea or Navbus protocol COM PortBarometric Displays Baro Sensor Select Radio SETUP, then COM Port Select Baro & TempTemperature Display Temperature Switch the Barometric Display on or OFF Baro DisplySet the Temperature Units Units Calibrate the Temperature Reading CALDSC Setup Menu Options DSC Setup MenuMaintain Your Groups Group Setup Create a Group Group SetupResponse to Individual Calls Indiv Reply Edit Group Name or Group MmsidEnter or Edit Your Atis Mmsid Enable Atis Functionality Atis FuncAtis Mmsid & Atis Functionality DSC Functionality DSC Func Select DSC SETUP, then LL ReplyResponse Type to LL Polling Calls LL Reply Push the rotary knob to confirmDSC Call Menu Options What is DSC?Send and Receive DSC Calls Call an Individual Individual Distress only when there’s a distress situationRetry a Routine Call Acknowledge an Individual Incoming CallCall a Group Group Call the Most Recent Caller Last CallCall All Ships ALL Ships This facility is useful and used frequentlySet the channel and continue as explained in Section Call using the Call Log Call LOGCall using the Distress Log Dist LOG Track Your Buddy Track Buddy Request the LL Position of a Buddy LL RequestDSC Call Call LOG Dist LOG LL Request SET Buddy BUDDY1 On OFFReceive an Individual Call RCV Indiv Receive an All Ships Call RCV ALL ShipReceive a Polled Position Call Rcvposition Receive a Group Call RCV GroupReceive a Geographic Call RCV Geograph Send a Distress Call Distress CallsReceive a Distress Acknowledgement Distress ACK Open the red cover labelled DistressRelay a Distress Call from the Distress Log Relay Receive a Distress Call RCV DistressReceive a Distress Relay RCV Distress Relay Northstar Explorer 721US and 721EU Appendix a Technical SpecificationsGPS/NMEA input Yes Comm. port Baud NMEA, 38400 baud Navbus Rotary channel selector YesTransmitter Channel Naming YesAppendix B Troubleshooting International EU-DSC on Appendix C VHF Marine Channel ChartsSpecial Notes on International Channel Useage Page USA Channel Chart Send Receive Traffic Type Ship Name TAG Wx02 RX Only 162.400 Wx01 RX Only 162.550Wx03 RX Only 162.475 Wx04 RX Only 162.425Canada Channel Chart 156.025 160.625 Public Correspondence, Duplex Yes 28B RX Only 162.000 Public Correspondence, RX Only62A 156.125 Canadian Coast Guard Yes 156.225 160.825 Public Correspondence, Duplex YesWeather Digital selective calling for distress EU Inland Waterway Channels Country SpecificAIS 156.85162 Page Appendix D Mmsid and License Information Installation Options Install the ExplorerChecklist There are two ways to install the radio. You can chooseGimbal Installation Change the Viewing Angle Recessed InstallationDrill the two pilot screw holes where marked Install the Microphone Bulkhead MountConnectors are on the rear of the base unit, as follows Connect the Radio CablesMmsid Store Cancel User Mmsid Input Again Set Up the RadioEnter Your User Mmsid GND. a ground connection is not usually requiredCompleted Installation with Optional Handset 0560