Ocean Kayak Kayak manual Limited Warranty

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LIMITED WARRANTY

TO WHOM DOES THIS WARRANTY APPLY? JOHNSON OUTDOORS INC. extends the following limited warranty to the original retail consumer only (“Consumer”).

WHAT DOES THIS WARRANTY COVER?

This warranty covers material defects in workmanship and materials in your new Johnson Outdoors Paddle- sports products, with the exceptions stated below. Covered Paddlesports products include Ocean Kayak, Necky Kayaks, Old Town Canoes & Kayaks, Rogue River and Dimension products.

HOW LONG COVERAGE LASTS.

Ocean Kayak products: Three years from Consumer’s original purchase date. For standard boats used for rental, demonstration, resort or outfitter purposes, 90 days from date of delivery by the dealer to Consumer. For boats built as special “outfitter grade” boats used for rental, demonstration, resort or outfitter purposes, one year from date of delivery. For accessories, 90 days from Consumer’s original purchase date.

Necky Kayaks products: Three years from Con- sumer’s original purchase date. For kayaks used for commercial use, one year from Consumer’s original purchase date.

Old Town Canoes & Kayaks, Dimension and Rogue River products: One year from Consumer’s original purchase date.

WHAT JOHNSON OUTDOORS WILL DO.

For complete warranty details, to provide notice of a warranty claim, or to request warranty service, contact Johnson Outdoors Inc. as follows: For Ocean Kayak, and Necky Kayaks products call 800-852-9257. For Old Town Canoes & Kayaks, Dimension and Rogue River products call 800-343-1555.

Alternatively, you can contact Johnson Outdoors Inc. at 35 Middle Street, Old Town, ME 04468. As the sole and exclusive obligation under this warranty of John- son Outdoors Inc. and its affiliates (referred to in this limited warranty together as “Johnson Outdoors”), and as Consumer’s sole and exclusive remedy, upon prompt written notice from Consumer of breach of this limited warranty during the relevant warranty period, Johnson Outdoors will either, at Johnson Outdoors’ option, (a) repair (by the dealer) or replace the defective product, or (b) refund the purchase price paid by Consumer if an inspection by Johnson Outdoors discloses material defects in workmanship or material covered by this warranty.

HERE’S HOW IT WORKS.

1.Consumer must mail the completed warranty reg-

istration form (located with the Owner’s Manual) or register the product on the appropriate website within 30 days of the purchase date. You can find our websites as follows: Ocean Kayak: www.oceankayak.com; Necky Kayaks: www.neckykayaks.com; Old Town Canoes & Kayaks and Rogue River: www.oldtowncanoe.com and Dimension: www.dimension.com.

2.If you have a warranty claim, call our Customer Service Department at the number indicated above.

3.Be prepared to provide the following information:

•Proof of purchase, date and place of purchase and original purchase price.

•Boat serial number (engraved on starboard bow and stern), model, color and hatch configuration.

•Consumer name, address and phone number.

•Detailed description of the problem.

4.Johnson Outdoors strives to give warranty claims top priority to ensure timely processing and resolu- tion. We may ask you to contact your original dealer and/or send us the defective product at our cost. If the product is to be returned to the factory, our Customer Service Department will issue a return authorization number. Please affix this number to the product along with your dealer name and contact person. Please do not return any product to the factory without a return authorization number. Return products in the original packing material or equivalent. Please include a note of explanation inside the package regarding the reason for the return, contact information and desired action.