Alesis Q49 quick start Troubleshooting, Specifications, Problem Cause Solution

BANK MSB and BANK LSB – Sets the MSB (Most Significant Byte) and LSB (Least Significant Byte), respectively.

Note: These will not be sent until you enter a Program number then press the Enter key.

PROGRAM – Sets the MIDI Program Change number.

Note: After you enter a CC#, the number will be remembered by the Q49. However, if you want to send a CC or Program Change message, you must enter the value using the numbered keys on the KEYBOARD each time (even if the desired value is shown in the LCD) before pressing Enter.

TROUBLESHOOTING

PROBLEM	CAUSE	SOLUTION
		Please make sure that the Q49 is connected to your
The display does not light up.	No power.	computer and that the computer is powered on.
		If using a power adapter, please make sure that the
		adapter is plugged into a live power outlet.
		Check your computer's USB connection to confirm that
		the Q49 is recognized. If necessary, replug the
	Q49 not properly connected.	connection and restart your computer.
		If controlling an external hardware module, make sure
		that the MIDI cable is connected from the Q49 to the
		device's MIDI IN port.
	Q49 connected after software	Restart the software application with the controller
	application has started.	plugged in.
No sound from target device.
	Problem is caused by use of	Unplug the Q49 from the USB hub and connect directly
	a USB hub.	to the computer.
	Software application not set	Ensure that the Q49 or USB MIDI device is listed as an
		active MIDI source in your application. Usually, the
	to receive MIDI data from the
		MIDI settings can be accessed through the
	Q49.
		application's Preferences menu.
	Q49's MIDI channel not the	Make sure that the Q49 is sending MIDI information on
	same as application's
		the channel that the target device expects.
	incoming MIDI chanel.
	Sustain pedal was plugged in	Turn the unit's power off, wait a moment and then turn
	after the Q49 was powered
		it on again.
Notes sustain continuously.	on.
	Stuck notes due to	Turn the unit's power off, wait a moment and then turn
	incomplete MIDI data.	it on again.
Sustain pedal works in	Sustain pedal was plugged in	With the pedal plugged in, turn the unit's power off, wait
reverse.	after power was turned on.	a moment, and turn it on again.

SPECIFICATIONS

POWER:	USB, 9V DC, 500mA, center-positive (not included)
KEYBOARD:	49 keys
ACCESSORIES:	Quickstart Guide, USB cable
MIDI OUTPUTS:	1 5-pin jack
USB:	1 slave connector (MIDI over USB)
	EMAIL: support@alesis.com
	TEL: 401.658.5760 (U.S)

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