Service Information

In the U.S. If you are experiencing operational problems with your system, please refer to the Support page at www.nady.com for assistance. Should your wireless system require service, please contact the Nady Service Department at (510) 652-2411 for a Return Authorization (R/A) Number and service quote (if out of warranty). Make sure the R/A Number is clearly marked on the outside of the package that you are returning.

If your unit is out of warranty, please enclose a cashier’s check or money order (or pay by credit card) per instructions by the Nady Service Department. Ship your unit prepaid to: Nady Systems, Service Department, 6701 Shellmound Street, Emeryville, CA 94608. Include a brief description of the problem you are experiencing. For service of a unit under warranty, please follow the instructions in the following section.

Outside the U.S. For service and warranty matters please contact the Nady distributor in your country through the dealer/store from which you purchased this product.

Do not attempt to service this unit yourself as it can be dangerous and will also void the warranty.

One Year Limited Warranty

Nady Systems, Inc. warrants to the original consumer purchaser that the above unit is free from any defects in material or workmanship for a period of one year from the date of original retail purchase. If any such defect is discovered within the warranty period, Nady Systems, Inc. will repair or replace the unit free of charge, subject to verification of the defect or malfunction upon return to Nady Systems.

To the extent permitted by law, any applicable implied warranties, including warranties of merchantability and fitness are hereby limited to one year from the date of purchase. Consequential or incidental damages resulting from a breach of any applicable express or implied warranties are hereby excluded. This warranty is in lieu of all other agreements and warranties, general or special, express or implied and no representative or person including a Nady dealer, agent, or employee is authorized to assume for us any other liability in connection with the sale or use of this Nady Systems’ product.

Whereas some states do not allow limitations on how long implied warranties last, and do not allow exclusion of incidental or consequential damages, the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

This warranty is subject to the following conditions:

1)This system must have been purchased from an authorized Nady dealer and all warranty service must be performed by Nady’s service department. Any service not performed by Nady will automatically void this warranty.

2)Items not covered: physical damage resulting from improper handling of the unit in transit from the factory by the shipper (Nady Systems is not responsible for such damage and all such claims must be made against the shipping company by the consignee.); defects caused by normal wear of the product (expendable parts are typically connectors, cables, potentiometers, switches and similar components); damage or defects caused by abuse, neglect, accident, failure to connect or operate the unit in any way that does not comply with applicable technical or safety regulations, or improper repair, excessive heat or humidity, alteration or unreasonable use of the unit, causing cracks, broken cases/housings or parts; damage caused by leaking batteries; finish or appearance items; items damaged in shipment en route to Nady Systems, Inc. for repair.

The warranty is null and void if any Nady serial number has been removed or defaced.

How To Obtain Service:

1)If factory service is required, you must contact our Service Department at (510) 652‑2411 for a return authorization (R/A) number. Make sure the R/A number is clearly marked on the outside of your package. (Please note: if an R/A number is not included, our Shipping Department cannot accept your package.)

2)Send the unit back to Nady Systems, Inc., 6701 Shellmound Street, Emeryville, CA, 94608, freight pre-paid. You must include proof of date and place of purchase (i.e., photocopy of your bill of sale) or Nady cannot be responsible for repair or replacement. Nady Systems, Inc. will not repair, nor be held responsible, for any units returned without proper identification, return address, and RA number clearly marked on the package.

3)Per the above, Nady will perform all warranty service and return the unit to you at no charge. Nady Systems will inform the buyer if product sent in does not meet the terms of this warranty and will provide a quote for fixing the unit and/or shipping it back exclusively at the buyer’s expense.

401XQLTOSYSAB, 401XQUADLTE4F, 401XQ2HT2LTE4FHE specifications

Nady Systems has consistently pushed the boundaries of wireless audio technology, and their latest offerings, the 401XQ2HT2LTE4FHE, 401XQUADLTE4F, and 401XQLTOSYSAB, exemplify this commitment to quality and innovation. These systems are designed for both professional and semi-professional applications, making them suitable for a wide range of users, from musicians to public speakers.

The 401XQ2HT2LTE4FHE model stands out with its dual-channel capability. It allows for two simultaneous transmissions, making it an ideal choice for performances that require multiple users on stage. This model is equipped with advanced digital processing technology, ensuring a clear and interference-free signal. The rechargeable battery system provides hours of operation, which is crucial for long events or performances.

In addition to the 401XQ2HT2LTE4FHE, the 401XQUADLTE4F offers a unique four-channel system, allowing for even greater flexibility. This model is particularly beneficial for larger ensembles or events where multiple microphones are needed. Each channel operates independently, making it easy to mix various audio sources without interference. It also includes built-in advanced signal processing, which helps to eliminate background noise and enhances audio clarity, ensuring that audiences receive the best sound quality possible.

The 401XQLTOSYSAB is designed with scalability in mind. Its modular design allows for easy expansion, which is a significant advantage for users who might need to upgrade their system in the future. This model comes with a variety of wireless frequencies, enabling users to select the best channels for their needs, thus minimizing the risk of interference in crowded venues.

All three models feature robust construction, designed to withstand the rigors of frequent use. They have easy-to-read displays for monitoring battery levels and signal strength, which is vital during live performances. Additionally, comprehensive user manuals and support ensure that users can set up and troubleshoot their systems quickly and efficiently.

Overall, Nady Systems' 401X series signifies a leap forward in wireless audio technology, combining flexibility, usability, and outstanding performance. Whether for a solo artist, a band, or a public speaking event, these systems provide the quality and reliability needed in today's fast-paced audio environments.