Frequently Asked Questions
Where’s the mute switch on the handheld?
100 and 500 Series (as well as 2000 Series) SKM handheld transmitters do not have a “Mute” button due to the fact that true professional microphones (wired and wireless) usually do not have a mute button. Nonetheless, if you press the power button quickly, you will have the option to enable RF Mute on the hand held. This is a
The G3 300 Series SKM Handheld transmitter has a programmable button – this is labeled “Mic” but- ton instead of a “Mute” button because it can serve multiple functions (see below). You can program this model to have the mute latch on/off, or be momentary such as “push to talk” or “push to cough.” In addition, you can disable it entirely.
Can I use regular “AA” rechargeable batteries?
Yes. Regular rechargeable batteries (NiMH) will function just fine in your G3 system. The only caveat is that the battery meter may show a low battery status more quickly due to the lower voltage that re- chargeable batteries produce. Keep in mind that most G3 portable components have charging contacts for use with the Sennheiser BA2015G2 battery pack and L2015G2/NT charger. It should be known that these contacts will not function with any other battery pack except the BA2015G2.
My wireless system is on and functioning, however I am experiencing feedback and poor sound quality through my PA system. What is the issue?
From the factory, G3 rack mount receivers come with the output level set at +18dB. This is a very strong signal and can result in feedback and poor sound quality with certain mixing consoles and amps. To remedy this, you can adjust the “AF OUT” menu on the receiver to a lower number. It is rec- ommended to start at around “00 dB” and perhaps “+3 dB or +6 dB” depending on your application. These are guidelines, so feel free to experiment to get the best sound possible from your particular system.
Why does my PA system or camera emit a horrible loud static noise when I power off my transmitter?
This simply means you are on a frequency which is already in use, most likely by a television station. When the transmitter is on, everything is working just fine because of the close proximity of the trans- mitter and receiver. When the transmitter is powered off, the receiver no longer hears the transmitter and tries to latch onto any signal it can find on that same frequency.
If you see RF activity on the display meter with the transmitter powered off, it means that there is another signal on the same frequency interfering with your system (most likely from a TV station). You can use the “Easy Setup” to “Scan New List” and find a new free frequency. Once you select a free frequency, this loud static noise will no longer come through your system when the transmitter is powered off. If you use your system in various locations, it is always a good idea to redo the “Easy Setup” to find a free frequency as the RF environment will change depending on geographical location. Another temporary solution which works sometimes would be to raise the “Squelch” setting from the default “Low” setting to either “Med” or “High.” Raising the Squelch level means that the receiver will expect more RF signal before it unmutes. This is a temporary solution, and should only be used as a last resort as raising the squelch also reduces your operating range. It is always better to find a free frequency instead.
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