Sennheiser 2020 instruction manual If a problem occurs, Problem Possible cause Possible solution

Page 55

If a problem occurs...

If a problem occurs...

In the following table, the term “transmitter” refers to both “bodypack transmit- ter” and “radio microphone”.

Problem

 

Possible cause

Possible solution

No operation

 

Batteries are flat or

Replace the batteries or recharge

indication on the

accupack is flat

the accupack (see page 33)

transmitter

 

 

 

 

 

 

 

No radio waves

 

No RF signal, transmitter

Set transmitter and receiver to

on the receiver display

and receiver are not on

the same channel (see page 35)

 

 

the same channel

 

 

 

No RF signal, transmitter is

Reduce the distance between receiver

 

 

out of range

and transmitter

 

 

 

 

 

 

Transmitter is in

Check the signal source

 

 

energy saving mode

 

 

 

(see page 16)

 

RF signal available,

Transmitter is muted

Deactivate the muting function

no audio signal,

(MUTE)

(see page 39)

the red LED LOW

 

 

BATT/MUTE

lights

 

 

up on the transmitter

 

 

 

 

 

 

Audio signal is

 

Transmitter sensitivity is

Change the sensitivity of the

distorted

 

adjusted too high

microphone input (see page 42) or

 

 

 

line input (see page 41)

Operating time of

Normal ageing or damage

Replace the BA 2015 accupack

the transmitter is

of BA 2015 accupack

 

drastically reduced

 

 

 

 

 

Operating time of the

Normal ageing or damage

Have the rechargeable batteries

receivers is drastically

of rechargeable batteries

replaced by a Sennheiser Service

reduced

 

 

Department

Occasional drop outs

Distance to the

Reduce the distance to

in the audio signal

transmitter is too great

the transmitter

 

 

 

 

 

 

Interference is being

Change the system to a different

 

 

received from an

channel

 

 

external source

 

 

 

Interference is being

Change the transmitters to

 

 

received from a second

different channels

 

 

transmitter

 

 

 

 

 

If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser agent for assistance.

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Contents System Contents Important safety instructions Overloading Replacement partsSafety check Hazard warnings on the EZL 2020-20 L charging caseIntended use of the devices Safety instructions for Li-Polymer and NiOnly use original Sennheiser rechargeable batteries Important safety instructions System components SK 2020 D bodypack transmitter Overview of the systemSKM 2020 D radio microphone EZL 2020-20 L charging case HDE 2020 D and EK 2020 D receiversRed LED LOW BATT/MUTE Operating controlsTurnable protective cap for operating controls shown removed HDE 2020 D stethoset receiver EK 2020 D receiver LED Power LED Temp Error LED Copy Available Red LED CHARGE/ERRORRed LED flashing Operation and battery status indicationIndications and displays on the bodypack transmitter Red LED offDisplay backlighting Lock mode iconDisplay of the energy saving mode Mute displayIndications and displays on the radio microphone Modulation display Indications and displays on the receiver LED lights up green Volume displayBattery status display LED lights up redLED indication for automatic copying function Temperature indicationIndications and displays on the charging case Operation indicationGreen LED Ready lights up briefly and then goes off Red LED CHARGE/ERROR litNo LED lit Green LED Ready litOperating control Mode Function Functions of the operating controls of the charging case Functions of the operating controls of the receiversPutting the components into operation Setting up the charging casePutting the components into operation Connecting a microphone to the bodypack transmitter Attaching the bodypack transmitter to clothing Connecting external audio sourcesSwitching the radio microphone on/off Using the componentsSwitching the devices on/off Switching the bodypack transmitter on/offSwitching the EK 2020 D on/off Automatically switching the HDE 2020 D on/offSwitching the charging case on/off Adjusting the volume on the receiver Adjusting the volumeCharging the accupack in the bodypack transmitter Charging the rechargeable batteriesCharging the BA 2015 accupack Meaning Charging the receivers’ built-in rechargeable batteriesSetting a channel Bodypack transmitter Setting the channel on the receiver Using several Tourguide systems simultaneously Muting the bodypack transmitter Muting the devicesMuting the radio microphone Switching the bodypack transmitter’s line input on/off Special bodypack transmitter/radio microphone settingsDoes not light up per Using the components 36. dB Adjusting the radio microphone’s input sensitivityBodypack transmitter Activating/deactivating the lock mode Loading the factory-preset default settingsTo activate the lock mode 001 Menu item Meaning Operating menu of the bodypack transmitter/radio microphoneExit Overview of the bodypack transmitter’s operating menuChan Overview of the radio microphone’s operating menu Freq Cleaning the earbuds of the HDE 2020 D Care and maintenanceProblem Possible cause Possible solution If a problem occursSpecifications FSK EZL 2020-20 L charging case Cat. No0682 Product name Product description Cat. No AccessoriesManufacturer declarations WarrantyStatements regarding FCC and Industry Canada Batteries or rechargeable batteries CE Declaration of ConformityWeee Declaration Index Index
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2020 specifications

In 2020, Sennheiser continued to cement its reputation as a leader in the audio industry with the launch of several innovative products that showcased cutting-edge technology and exceptional sound quality. Among the standout offerings were the Sennheiser Momentum True Wireless 2 earbuds, which combined premium sound with improved functionality and design.

The Momentum True Wireless 2 featured a sleek and compact design, offering enhanced comfort and a more secure fit for extended listening sessions. The earbuds were equipped with custom-engineered 7mm dynamic drivers that delivered rich, detailed sound with an emphasis on deep bass and clear treble. Sennheiser's superior sound engineering ensured that users experienced high-fidelity audio whether they were listening to music, making calls, or engaging in virtual meetings.

One of the standout characteristics of the Momentum True Wireless 2 was its active noise cancellation (ANC) technology. This advanced feature allowed users to immerse themselves in their audio without the distractions of the outside world. Additionally, the earbuds had a Transparency Mode, enabling listeners to hear their surroundings without having to remove the device, which was particularly beneficial for outdoor use or situations where situational awareness was crucial.

Battery life was another prominent feature of the Momentum True Wireless 2. With up to seven hours of playtime on a single charge and an additional 21 hours provided by the compact charging case, users could enjoy extended listening without frequent interruptions. The integration of the Sennheiser Smart Control app further enhanced the user experience, allowing for customization of sound profiles and access to features like EQ settings.

In 2020, Sennheiser also focused on professional audio solutions, including the introduction of new wireless microphone systems that catered to the needs of content creators and musicians. These systems embraced digital transmission technology, offering sophisticated features such as advanced frequency management and a robust transmission range.

Ultimately, Sennheiser's commitment to delivering exceptional audio experiences in 2020 was reflected in its blend of innovation and traditional craftsmanship. The company's dedication to quality, along with its adoption of modern technologies, ensured that users enjoyed an unparalleled listening experience across a diverse range of needs and preferences.
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