Troubleshooting
Problem | Possible Cause | Solution | |
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Burner won’t light | Cylinder valve is closed | Open valve | |
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| Gas pressure is low | Turn Cylinder valve OFF and replace cylinder |
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| Air in gas line | Burner may take |
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| has been connected |
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| Low gas pressure with Cylinder Valve | Cylinder is empty. Replace cylinder |
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| fully open |
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| Igniter fails | Use match to light. Obtain new lighter and replace |
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| Control knob not fully depressed in | Depress control knob firmly in start position |
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| start position when lighting burner | when lighting |
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Burner won’t stay lit | Dirt built up around burner | Clean dirt from around burner | |
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| Thermocouple is not operating | Replace Thermocouple |
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| correctly |
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Burner flame is low | Gas pressure is low | Turn Cylinder valve OFF and replace cylinder | |
NOTE: Do not operate |
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Outdoor temperature is less than 40˚ F | Use a full cylinder | ||
fireplace below 0˚ F. | and tank is less than 1/4 full |
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| Supply hose is bent or kinked | Straighten hose |
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| Control knob not fully ON | Turn Control Knob fully on |
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| Burner or orifices blocked | Clean blockage from burner & orifices |
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Service
• Repair to gas passages and associated components should be done only by a qualified service person.
• Owner repair & service should be limited and performed only to the following: - Log replacement - Cylinder replacement
Warranty
Coleman Limited 7-Year Warranty
Coleman will repair or replace, at its option, this product or any component found to be defective in materials or workmanship within seven years of the original retail purchase.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferrable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Coleman dealers, service centers, or retail stores offering Coleman products do not have authority to alter, modify or in any way change the terms or conditions of this warranty.
WHAT IS NOT COVERED
■Cost of shipment to Coleman
■Normal wear and tear, including chips, scratches, abrasion, discoloration or fading from use or exposure to sunlight
■Damage caused by misuse, abuse, neglect, alterations, repairs by unauthorized persons, use of
■Products used for commercial purposes or in profit or
■Mantles, generators, light bulbs, batteries or fuel
■CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, OR EXPENSES, INCLUDING DAMAGES TO PROPERTY. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUEN- TIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
IMPLIED WARRANTIES
Any implied warranties, either statutory or otherwise, including implied warranties of merchantability and fitness for a particular purpose, shall be limited to the duration and terms of the express warranties set forth in this limited warranty. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
HOW TO OBTAIN WARRANTY PERFORMANCE
Take the product to an authorized Coleman Service Center. If one is not convenient- ly located, attach a tag to the product which includes your name, address, telephone number and description of the problem. Include a copy of the original sales receipt. Carefully package the product and send prepaid either by U.P.S. or Parcel Post, insured to: USA: The Coleman Company Inc., 3600 N. Hydraulic, Wichita, KS 67219, or CANADA: The Canadian Coleman Co., Ltd., 5975 Falbourne Street, Mississauga, Canada L5R 3V8. Please do not mail products with fuel in tanks, or with disposable propane cylinders. Remove glass globes from lanterns.
If you are located outside the United States or Canada, return this product to the place you purchased it, or to any other retailer seller of similar Coleman products, and request warranty assistance. If you are unable to obtain warranty assistance, then you may call any of the following Coleman offices for further assistance:
The Coleman Co., Inc. 3600 N. Hydraulic Wichita, KS 67219 U.S.A.
TDD:
7 - YEAR
www.coleman.com
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