REPLACEMENT PARTS
30 SPECIFICATIONS SERVICE HINTS TECHNICAL SERVICE
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA International’s Customer Service Department at
When calling DESA International, have ready
•your name
•your address
•model and serial numbers of your fireplace
•how fireplace was malfunctioning
•type of gas used (propane/LP or natural gas)
•purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA International at
When calling DESA International, have ready
•model number of your fireplace
•the replacement part number
SERVICE HINTS
When Gas Pressure Is Too Low
•pilot will not stay lit
•burners will have delayed ignition
•fireplace will not produce specified heat
•propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Customer Service Department at
You can also visit DESA International’s technical service web site
at www.desatech.com.
SPECIFICATIONS
| (V)V36EN Series | (V)V42EN Series | (V)V36EP Series | (V)V42EP Series |
Btu | 22,000/31,000 Btu/hr | 25,000/35,000 Btu/hr | 21,000/30,000 Btu/hr | 23,000/33,000 Btu/hr |
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Gas Type | Natural | Natural | Propane/LP | Propane/LP |
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Ignition | Electronic | Electronic | Electronic | Electronic |
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Manifold Pressure | 3.5" w.c. | 3.5" w.c. | 10.0" w.c. | 10.0" w.c. |
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Minimum Inlet Supply Pressure | 5.5" w.c. | 5.5" w.c. | 11.0" w.c. | 11.0" w.c. |
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Dimension, Inches/mm (HxWxD) |
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Fireplace (Actual size of |
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firebox. Measurements do not | 36" x 41" x 21 1/8" | 40" x 48" x 23 1/2" | 36" x 41" x 21 1/8" | 40" x 48" x 23 1/2" |
include nailing flanges or | 914 x 1041 x 537 mm | 1016 x 1219 x 599 mm | 914 x 1041 x 537 mm | 1016 x 1219 x 599 mm |
standoffs). |
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Carton | 38" x 44" x 22" | 41" x 51" x 24" | 38" x 44" x 22" | 41" x 51" x 24" |
| 965 x 1118 x 559 mm | 1041 x 1295 x 610 mm | 965 x 1118 x 559 mm | 1041 x 1295 x 610 mm |
Weight, lbs/kg* |
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Fireplace | 120 lbs/55 kg | 145 lbs/55 kg | 120 lbs/55 kg | 145 lbs/55 kg |
Shipping | 123 lbs/56 kg | 148 lbs/56 kg | 123 lbs/56 kg | 148 lbs/56 kg |
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*For refractory lined models add 60 pounds for 36" models and 70 pounds for 42" models.
For
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