Broilmaster S5 SERIES GRILL owner manual Troubleshooting, Problem Cause Solution

Page 14

TROUBLESHOOTING

While the manufacturer has made every reasonable effort to insure that these grills operate properly and satisfactorily, sometimes problems do arise. The following troubleshooting chart lists several possible problems with their probable cause and solution.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

 

 

 

 

 

 

 

 

CAUSE

 

 

 

 

 

SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GRILL’S

1.

Misalignment of burner/venturi

 

 

Reposition venturi opening to make sure it is properly

 

 

 

BURNER

 

 

 

 

 

 

 

 

on orifice.

 

 

 

positioned on the orifice.

 

 

 

 

 

WON’T

 

 

 

 

 

 

 

2.

Plugged orifice.

 

 

 

Remove orifice from gas control assembly and clean.

 

 

 

 

 

 

LIGHT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turn gas knob to HI for 1 second only to blow out any

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

debris which might be in gas valve. Turn gas knob to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OFF and reinstall the orifice.

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Obstruction in gas line.

 

 

 

For propane models, make sure gas valve on cylinder is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OFF. Remove the flexible hose and blow out any dirt.

 

 

 

 

 

 

 

 

 

 

 

 

 

4.

Spider webs in venturi tubes.

 

 

 

Clean venturi tubes (see instructions).

 

 

 

 

 

 

 

 

 

 

 

 

 

5.

Misalignment of collector box

 

 

 

Check for proper positioning of electrode and clean

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and burner.

 

 

 

collector box.

 

 

 

 

 

 

 

 

 

 

 

 

 

6.

Out of gas.

 

 

 

Refill propane-gas cylinder. If natural model, turn on gas

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

at source.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GRILL NOT HOT

1.

Poor combustion.

 

 

Air shutter needs adjusting.

 

 

 

ENOUGH

 

 

 

 

2.

Misalignment of burner/venturi

 

 

 

 

 

See 1 under “Grill’s Burner Won’t Light” above.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on orifice.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Inadequate gas pressure.

 

 

 

 

Have gas company check.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FLAME BLOWS

1.

Cold grill.

 

 

Allow grill to preheat at least 5 minutes on HI with the

 

 

 

OUT ON LO

 

 

 

 

 

 

 

 

 

 

 

 

grill lid closed before turning to LO.

 

 

 

 

 

 

 

 

 

 

 

2.

Misalignment of burner/venturi

 

 

 

See 1 under “Grill’s Burner Won’t Light” above.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

on orifice.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Poor combustion.

 

 

 

Air shutter needs adjusting.

 

 

 

 

 

 

 

 

 

 

 

4.

Low flame setting

 

 

 

Turn low flame setting higher.

 

 

 

 

 

 

 

 

 

 

 

5.

Extreme wind.

 

 

 

Turn or shield grill.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YELLOW FLAME

1.

Air shutter improperly set.

 

Open air shutter (see instructions).

 

 

 

 

 

 

 

 

 

2.

Spider webs in venturi.

 

 

 

Clean venturi tubes (see instructions).

 

 

 

 

 

 

 

 

 

 

3.

Seasoning salts on burner.

 

 

 

Clean and wash burner with mild detergent.

 

 

 

 

 

 

 

 

 

 

4.

Oil film on burner.

 

 

 

Allow burner to operate 10-15 minutes at HI.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

13

S5

Image 14
Contents Series Grills Page Contents IntroductionSafety Assembly and Installation Instructions PreparationGrill Assembly and Installation Grill to Post Mounting Collector BOX Assembly Collector BOX InstalledPage Page Operating Instructions Ignitor Lighting ProcedureMatch Lighting Procedure If a Burner does not Ignite Maintenance LOW Flame AdjustmentBurner AIR Adjustment BREAK-Flame Height AIR Shutter Adjustment Care and CleaningTroubleshooting Problem Cause SolutionKEY QTY S5 CP Part Name PER Cart Assembly of Cart For CP GrillsRepair Parts Assembly of Grill Housing for CP and NWO Grills S5CP S5NWO Repair Parts and WarrantyDescription Limited 5-YEAR Warranty What is Covered and for HOW LongLimited Lifetime Warranty Limited 2-YEAR WarrantyYour Rights Under State LAW What is not CoveredHOW to GET Service BroilmasterBroilmaster