Novell NetWare Troubleshooting

Novell NetWare

NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup

The Phaser printer defaults enable connection to Novell NetWare without adjustment. Review the “Configuration Page” and verify the following settings:

■NetWare is enabled

■Frame Type matches the frame type of the desired file server

■PDL is set to your desired PDL (PostScript or PCL) or to Auto. You may wish to set PDL to the desired type if only one PDL is used

■Desired Novell mode is set to either NDS/BEM, NDS, or BEM (Bindery Emulation

Mode)

■Print Server Name

Setting Up NetWare with CentreWare DP

The CentreWare DP software provides the quickest and easiest method for installing a printer on a network. For more information go to www.xerox.com/office/pmtools, and select your printer model to access the CentreWare DP User Guide or see CentreWare DP Online Help.

Advanced Setup in Bindery Mode for Novell Directory Services (NDS)

The Advanced Setup option of CentreWare DP provides an additional tool to control how your printers are configured on a Novell NetWare network environment. This tool is necessary for connecting a printer to more than one file server or queue.

Novell Distributed/Enterprise Print Services (NDPS/NEPS)

To access Xerox printers in this environment, Xerox Gateway software must be installed on a system. The latest version of the Xerox Gateway Software is available on the Xerox web site at www.xerox.com/office/pmtools. Instructions are available on the web site for installing a printer using NDPS. The web site also contains the Xerox NDPS User Guide.

Troubleshooting for Windows-based computers includes both hardware and software solutions to eliminate cabling, communication, and connection problems associated with direct- connected ports. Complete one of the following procedures (based on the type of port being used), then print a test page from your software application. If the test page prints, no further system troubleshooting is necessary. For print-quality problems, go to Reference/ Troubleshooting on the User Documentation CD-ROM.

Phaser® 5500 Laser Printer

3-36