
 TROUBLESHOOTING
Problem | Probable Cause | Corrective Action | |
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Nothing appears in the  | Batteries are drained.  | Replace all batteries with new  | |
display, after I press the  | 
  | ones. Alkaline batteries recom-  | |
START button.  | 
  | mended.  | |
  | 
  | 
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  | Battery terminals are not in the  | Reinstall the batteries with nega-  | |
  | correct position.  | tive and positive terminals match-  | |
  | 
  | ing those indicated in the battery  | |
  | 
  | compartment.  | |
The cuff does not  | Battery voltage is too low. Low  | Replace all batteries with new  | |
battery symbol blinks. [If the  | ones. Alkaline batteries recom-  | ||
inflate.  | |||
batteries are drained completely,  | mended.  | ||
  | |||
  | the mark does not appear.]  | 
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The unit does not  | The cuff is not fastened prop-  | Fasten the cuff correctly.  | |
erly.  | 
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measure. Readings are  | 
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too high or too low.  | 
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You moved your arm or body  | Make sure you remain very still  | ||
  | |||
  | during the measurement. | and quiet during the measurement.  | |
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  | The cuff position is not correct.  | Sit comfortably and still. Make  | |
  | 
  | sure the cuff is at the same level as  | |
  | 
  | your heart.  | |
  | You are using the wrong size  | See Pg.   | |
  | cuff.  | Cuff."  | |
  | Taking too many readings on  | Relax five minutes before each  | |
  | the same arm in a short period  | measurement.  | |
  | of time.  | 
  | |
The value is different  | The healthcare professional may  | See Pg.   | |
from that measured  | be using a different sized cuff.  | Your Readings Are Different  | |
at a clinic or doctor’s  | 
  | Between Home and the Doctor’s  | |
office.  | 
  | Office."  | |
  | 
  | 
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  | Your measurements may be  | See Pg.   | |
  | elevated by white coat hyperten-  | Pressure at Home."  | |
  | sion  | 
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NOTE: If the actions described above do not solve the problem, call 
LifeSource Health Line   |