TROUBLESHOOTING
Problem | Probable Cause | Corrective Action | |
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Nothing appears in the | Batteries are drained. | Replace all batteries with new | |
display, after I press the |
| ones. Alkaline batteries recom- | |
START button. |
| mended. | |
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| Battery terminals are not in the | Reinstall the batteries with nega- | |
| correct position. | tive and positive terminals match- | |
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| ing those indicated in the battery | |
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| compartment. | |
The cuff does not | Battery voltage is too low. Low | Replace all batteries with new | |
battery symbol blinks. [If the | ones. Alkaline batteries recom- | ||
inflate. | |||
batteries are drained completely, | mended. | ||
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| the mark does not appear.] |
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The unit does not | The cuff is not fastened prop- | Fasten the cuff correctly. | |
erly. |
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measure. Readings are |
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too high or too low. |
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You moved your arm or body | Make sure you remain very still | ||
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| during the measurement. | and quiet during the measurement. | |
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| The cuff position is not correct. | Sit comfortably and still. Make | |
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| sure the cuff is at the same level as | |
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| your heart. | |
| You are using the wrong size | See Pg. | |
| cuff. | Cuff." | |
| Taking too many readings on | Relax five minutes before each | |
| the same arm in a short period | measurement. | |
| of time. |
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The value is different | The healthcare professional may | See Pg. | |
from that measured | be using a different sized cuff. | Your Readings Are Different | |
at a clinic or doctor’s |
| Between Home and the Doctor’s | |
office. |
| Office." | |
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| Your measurements may be | See Pg. | |
| elevated by white coat hyperten- | Pressure at Home." | |
| sion |
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NOTE: If the actions described above do not solve the problem, call
LifeSource Health Line |