Omega Engineering OS-PP instruction sheet Servicing North America, Servicing Europe

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OMEGAnet® On-Line Service

 

Internet e-mail

 

www.omega.com

 

info@omega.com

 

 

 

 

 

 

Servicing North America:

USA:

One Omega Drive, Box 4047

ISO 9001 Certified

Stamford CT 06907-0047

FAX: (203) 359-7700

 

 

Tel: (203) 359-1660

 

 

e-mail: info@omega.com

 

Canada:

976 Bergar

 

 

 

Laval (Quebec) H7L 5A1

 

 

 

Tel: (514) 856-6928

FAX: (514) 856-6886

 

 

e-mail: info@omega.ca

 

For immediate technical or application assistance:

USA and Canada: Sales Service: 1-800-826-6342 / 1-800-TC-OMEGA®Customer Service: 1-800-622-2378 / 1-800-622-BEST®Engineering Service: 1-800-872-9436 / 1-800-USA-WHEN®TELEX: 996404 EASYLINK: 62968934 CABLE: OMEGA

Mexico:

En Espan˜ol: (001) 203-359-7803

 

 

e-mail: espanol@omega.com

 

 

FAX: (001) 203-359-7807

info@omega.com.mx

Servicing Europe:

Benelux: Postbus 8034, 1180 LA Amstelveen, The Netherlands

Tel: +31 (0)20 3472121 FAX: +31 (0)20 6434643

Toll Free in Benelux: 0800 0993344

e-mail: sales@omegaeng.nl

Czech Republic: Rudé armády 1868, 733 01 Karviná 8

Tel: +420 (0)59 6311899

FAX: +420 (0)59 6311114

Toll Free: 0800-1-66342

e-mail: info@omegashop.cz

France: 11, rue Jacques Cartier, 78280 Guyancourt, France

Tel: +33 (0)1 61 37 29 00 FAX: +33 (0)1 30 57 54 27

Toll Free in France: 0800 466 342

e-mail: sales@omega.fr

Germany/Austria: Daimlerstrasse 26, D-75392 Deckenpfronn, Germany

Tel:+ 49 (0)7056 9398-0 FAX: +49 (0)7056 9398-29

Toll Free in Germany: 0800 639 7678

e-mail: info@omega.de

WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month grace period to the normal one

(1)year product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive maximum coverage on each product.

If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser, including but not limited to mishandling, improper inter- facing, operation outside of design limits, improper repair, or unauthorized mod- ification. This WARRANTY is VOID if the unit shows evidence of having been tampered with or shows evidence of having been damaged as a result of exces- sive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s con- trol. Components which wear are not warranted, including but not limited to con- tact points, fuses, and triacs.

OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRE-

SENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WAR- RANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of pur- chaser set forth herein are exclusive, and the total liability of OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability is based. In no event shall OMEGA be liable for consequential, incidental or special damages.

CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it

be used: (1) as a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY/ DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a manner.

RETURN REQUESTS / INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return package and on any correspondence.

The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.

Where Do I Find Everything I Need for Process Measurement and Control?

OMEGA…Of Course!

Shop online at www.omega.com

TEMPERATURE

 Thermocouple, RTD & Thermistor Probes, Connectors, Panels & Assemblies

 Wire: Thermocouple, RTD & Thermistor  Calibrators & Ice Point References

 Recorders, Controllers & Process Monitors  Infrared Pyrometers

PRESSURE, STRAIN AND FORCE

 Transducers & Strain Gages  Load Cells & Pressure Gages  Displacement Transducers  Instrumentation & Accessories

FLOW/LEVEL

 Rotameters, Gas Mass Flowmeters & Flow Computers  Air Velocity Indicators

 Turbine/Paddlewheel Systems  Totalizers & Batch Controllers

pH/CONDUCTIVITY

 pH Electrodes, Testers & Accessories  Benchtop/Laboratory Meters

 Controllers, Calibrators, Simulators & Pumps  Industrial pH & Conductivity Equipment

DATA ACQUISITION

 Data Acquisition & Engineering Software  Communications-Based Acquisition Systems  Plug-in Cards for Apple, IBM & Compatibles  Datalogging Systems

 Recorders, Printers & Plotters

HEATERS

 Heating Cable

 Cartridge & Strip Heaters  Immersion & Band Heaters  Flexible Heaters



United Kingdom: One Omega Drive, River Bend Technology Centre

ISO 9002 Certified Northbank, Irlam, Manchester M44 5BD United Kingdom

Tel: +44 (0)161 777 6611 FAX: +44 (0)161 777 6622

Toll Free in United Kingdom: 0800-488-488

e-mail: sales@omega.co.uk

FOR WARRANTY RETURNS, please have the following information available BEFORE contacting OMEGA:

1.Purchase Order number under which the product was

PURCHASED,

2.Model and serial number of the product under warranty, and

3.Repair instructions and/or specific problems relative to the product.

FOR NON-WARRANTY REPAIRS, consult OMEGA for current repair charges. Have the following information available BEFORE contacting OMEGA:

1.Purchase Order number to cover the COST of the repair,

2.Model and serial number of the product, and

3.Repair instructions and/or specific problems relative to the product.

Laboratory Heaters

ENVIRONMENTAL MONITORING AND CONTROL

 Metering & Control Instrumentation  Refractometers

 Pumps & Tubing

 Air, Soil & Water Monitors

 Industrial Water & Wastewater Treatment

It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI regulations that apply. OMEGA is constantly pursuing certification of its products to the European New Approach Directives. OMEGA will add the CE mark to every appropriate device upon certification.

The information contained in this document is believed to be correct, but OMEGA Engineering, Inc. accepts no liability for any errors it contains, and reserves the right to alter specifications without notice.

WARNING: These products are not designed for use in, and should not be used for, patient-connected applications.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the latest in technology and engineering.

OMEGA is a registered trademark of OMEGA ENGINEERING, INC.

© Copyright 2002 OMEGA ENGINEERING, INC. All rights reserved. This docu- ment may not be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.

 pH, Conductivity & Dissolved Oxygen Instruments

M03846/0902

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Contents Non-Contact Infrared Thermometer Servicing Europe Servicing North AmericaFor immediate technical or application assistance Thermometre Infra-Rouge a Distance Contactloze Infrarode Thermometer