Toshiba EM1-31064JE, SL-9000N-FFB, SL-9000-FFB Troubleshooting, Before You Call for Service

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18. TROUBLESHOOTING

EM1-31064

18. TROUBLESHOOTING

18. TROUBLESHOOTING

WARNING!

This scale has been manufactured under strict quality control. If you have any trouble, however, DO NOT ATTEMPT TO FIX IT BY YOURSELF. Pull the power plug out of the outlet, and contact the TOSHIBA TEC Authorized Service representative.

Problems

Solution

 

 

“----” is displayed at

Was the power turned ON when something was on the platter?

power on.

→ Make sure nothing is on the platter and turn the power on

 

again.

 

Is the platter mounted correctly?

→Mount the platter correctly and turn the power on again.

Display unstable.

Is anything touching the platter?

→If so, remove it.

 

 

 

Is the machine in a windy location?

 

 

 

 

→ Avoid locations subject to the wind.

 

 

 

 

 

 

 

No print.

1.

Check that the media is loaded correctly.

 

 

 

2.

Check whether the print head is set correctly or not.

 

 

 

 

 

 

Dots missing in the print.

Dirty print head. → Clean the print head.

 

 

 

Call the TOSHIBA TEC Authorized Service representative if

 

 

 

necessary.

 

 

 

 

 

 

 

Unclear (or blurred)

1.

Dirty print head. → Clean the print head.

 

 

printing.

2.

Poor media quality. → Change media type.

 

 

Power does not come

1.

Plug the power cord into an AC socket.

 

 

on.

2.

Check the circuit breakers or fuses.

 

 

 

3.

Plug another appliance into the AC socket to check if there is

 

 

 

 

power supplied.

 

 

 

Call the TOSHIBA TEC Authorized Service representative if necessary.

 

 

 

 

 

 

 

You see a raised nap

1.

Clean the cutter blades.

 

 

where the media has

2.

The blades are worn. → Call the TOSHIBA TEC Authorized

 

 

been cut.

 

Service representative.

 

Before You Call for Service

It is our primary concern to give you full satisfaction and better service. If, however, any problem arises in connection with the operation of this scale, please check the following points before calling for service:

A)Is the power plug fully plugged into an AC outlet?

B)Is the power turned ON?

C)Is AC power being properly supplied to the outlet? (Check it using another electric appliance.)

D)Check the circuit breaker.

E)Has there been a power failure of any sort?

F)Has the operation been carried out in the correct order?

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Contents SL-9000/9000N-FFB Series Page Safety Summary Meanings of Each SymbolPrecautions Table of Contents Calling Menu by Entering Password Password SecuritySetting Password and Protect Menu Operating ProceduresPage Introduction Applicable Model Accessories9 0 0 0 3 0 M N F F B U S Specification ScaleOption Option Name Model No Description Source Or Part NoDrawer I/F Unused Remote Display Meat Platter AppearanceCMT/PL-3 I/F LON I/FCA/QR Type DisplayUS Type SL-9000NProgramming Keyboard KEY LayoutProgramming Keyboard Function Selects the adjusting item of print format in rotation Used for setting an auto codeSets a block PLU # using the confirmation label procedure Displays the preceding PLU dataOperation Keyboard and Speed Keyboard Operation Keyboard FunctionSelection mode Sets the quantity of a commodity in by Count modeEnables calling the other 70 speed keys Turns the display on/off when the scale power is onSelf Service Keyboard Clear For Programming/Unit-Price Change/Read Reset/SecurityProg Next PLU Next PLU Void TestMessage Setting Procedure Before OperationNutrition Setting Address and CommercialInstallation Procedure Remote DisplayLevel Adjustment Removal and Replacement of Media Removal and Replacement of Media Outline of Operation ESC Key1/4LB KEY 100g, kg KEY LB/kg KEY Tmcc CMT-port communication Clerk LabelHow to access the Programming Menu Programming ProceduresHow to Select Menu and Item No Title and Contents of Programming Menu TEC Store How to enter characters2nd line TEL Menu Unit Price ChangeMenu Item No MainPLU Data Setting MenuPLU# T1.000Quantity UPC#Ingredient Message Nutrition Facts Additional Information Area 2~6 ~99999 or 0.0~999.9 Daily Value Max digits Contents of daily value Set the Daily Value TableDeleting Nutrition Data Memory file is sorted when a memory full error occursMemory file sort PLU Verifying Label Address and Commercial Message Setting Combination Message EnterScrolling down Special Information Grade LineSpeed KEY Setting Setting Department/Vendor NumberPrint Format By pressing KeyLabel Format Number Table DATE/TIME Setting 11.13 CMT/PL-3Save Error code for PL-3 operationPL-3 Operation Key of the PL-3, then check whether the Save LED is onTransmission Item List Operable InoperableTransmission Delay Time Table IN-LINE/LOCALLON System ID #Nutrition Free Format Data TransmissionVendor DATE/TIMEUPC # BAR Code FormatFlag Changed formatC C C C Flag PLU # UPC# PC/D Price WeightH H H H PLU# UPC#See Note Enter the title #Enter the title Title No Format Additional 2212nd Logo Part of Logo Is printed Transferring Logo DataPrint Logo 320 x 118 dots Display FSP LogoError message for data transmission Data ErrorIdiom Setting Vendor SettingFree Format Setting Key functions11-33 Logo Frequent Shopper C DProgrammed Data Verification Reports How to access the REPORTmenuSee the next Large # # order from small to large #For R S X Z O O Password SecuritySetting Password and Protect Menu R S X Z13-2 Calling Menu by Entering Password REGOperating Procedures How to access the REG., M.DOWN, or Rewrap menuWeighing Operation Sample labelFIX Price Operation for US Type only PLUSample label for US type By Count OperationSample label for CA and QR type 14-5 Print Count Operation Example B When operating in Fix or By Count mode From the platter Labels are being issuedPre=1 PLUPre=1 Pre=0 Issuing Labels with NET Weight Statement for US Type only 14-10 TARE/SAVE Function Procedures Remove the commodity together with the containerCalling and Printing Grade Lines Calling and Printing Logos Or CMenu REG, M.DOWN, or Rewrap Mode WEIGH, FIX, or by Count Selecting Print ItemDate Change Batch Print Mode with 30 Items Run Assignment Changing a Unit Price and Calling G.Line/LOGO Stopping or Canceling Label Issue Preset CountVisual Commodity Library Proceed to basic OperationOne vendor Commodities Floating VendorClerk name Sample label Enter vendor # Receipt will be issuedEnter prices Total Operation How to access the Read or Reset menuReset ReportGrand Total Report Hourly Total ReportPLU Total Report Block Total Ex. UPC Block Total UPC #100100~100199 Vendor Total ReportIndividual Total Ex. Individual PLU Total PLU #100 Zone Total Ex. PLU Zone Total PLU #100~107Error Message Table Programming ModeLabel Issue Mode Read and Reset ModeCMT Operation Mode LON System ModeCleaning the Print Head Troubleshooting Before You Call for Service

SL-9000N-FFB, EM1-31064, EM1-31064JE, SL-9000-FFB specifications

The Toshiba SL-9000-FFB and its variants including EM1-31064JE, EM1-31064, and SL-9000N-FFB represent a significant advancement in Toshiba's efforts to innovate within the consumer electronics sector. These models are distinguished by their cutting-edge technologies and an array of features designed for enhanced user experience.

At the heart of the SL-9000 series is the utilization of state-of-the-art imaging technology. This series boasts high-definition display capabilities, offering crystal-clear visuals that are rich in detail and vibrancy. The implementation of advanced LED backlighting not only enhances color accuracy but also improves energy efficiency, making these devices eco-friendly without compromising performance.

One of the standout features of the SL-9000-FFB and its variants is their robust connectivity options. Equipped with multiple HDMI ports, USB connections, and integrated Wi-Fi, these models allow seamless integration with various devices such as gaming consoles, streaming devices, and USB storage drives. This flexibility ensures that users can easily access their favorite content, whether it’s from local storage or online streaming services.

The audio performance of the SL-9000 series is equally impressive, providing an immersive sound experience. With built-in high-fidelity speakers and support for various audio formats, users can enjoy a rich audio landscape that complements the stunning visuals. Furthermore, the integration of Dolby Audio technology enhances sound quality, making it ideal for both movies and music.

Another noteworthy feature is the smart technology embedded within these televisions. The SL-9000 series provides a user-friendly interface that offers access to a wide range of applications, enabling users to stream their favorite shows and movies effortlessly. Voice control and compatibility with smart home systems provide added convenience, making it easier to navigate and control the television using voice commands.

Design-wise, the SL-9000-FFB and its counterparts exhibit a sleek and modern aesthetic, with ultra-slim bezels that maximize screen real estate. This contemporary design not only enhances the visual appeal of any room but also allows for versatile placement options, whether mounted on a wall or positioned on a stand.

In summary, the Toshiba SL-9000-FFB, EM1-31064JE, EM1-31064, and SL-9000N-FFB showcase an impressive blend of technology and design, providing consumers with high-quality visuals, superior audio, and extensive connectivity options. These models stand as a testament to Toshiba's dedication to innovation in the entertainment space, catering to the ever-evolving needs of modern users.
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