Before Requesting Service
Problem |
| Recommended Action |
|
|
|
Nothing appears on | • | Reinstall the batteries with negative |
the display, even when |
| and positive terminals matching those |
knocking the scale or |
| indicated on the battery compartment. |
pressing the switches. | • | Replace all batteries with new ones. |
|
|
|
• | Is anything touching the scale? | |
| • | Is there anything under the scale? |
888.8 is displayed and the | ||
scale is turned off. | • | Remove and reinstall the batteries. Use |
| new ones. | |
|
| |
There is a large difference | • | Place the scale on a solid, firm, and |
between actual weight |
| level surface. |
and measured weight | • | Did you allow the scale to zero before |
|
| applying weight? |
| • | Is there anything under the scale? |
|
|
|
ActiLink/computer software | • | Is your computer on and your ActiLink |
is not receiving new |
| plugged in? |
measurements | • | Move the scale closer to the ActiLink |
|
| with a clear |
|
| measurement. |
| • | Replace all batteries with new ones. |
H is displayed |
| The 330lb (150kg) weight capacity has |
|
| been exceeded. Please reduce weight |
|
| and |
L is displayed |
| |
|
| displayed on the screen and/or a final |
|
| beep is heard. |
Note: If the actions described above do not solve the problem, please contact A&D Medical. Do not attempt to open or repair this product, as any attempt to do so will make your warranty invalid.
Maintaining the Scale
•Clean the scale with a soft dry cloth.
•Never use water, detergent, alcohol, benzene, thinner or other harsh chemicals to clean the scale.
•Remove the batteries if the scale is not going to be used for a long time.
A&D Medical