Warranty Exclusions, Frequently asked questions

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WARRANTY EXCLUSIONS

What is not covered under warranty:

-Brush heads

-Damage caused by misuse, abuse, neglect, alterations or unauthorized repair.

-Normal wear and tear, including chips, scratches, abrasions, discoloration or fading.

IMPLIED WARRANTIES

ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES

OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE, SHALL BE LIMITED TO THE DURATION OF THE EXPRESS

WARRANTIES SET FORTH ABOVE. IN SOME STATES LIMITATIOINS

ON DURATION OF IMPLIED WARRANTIES DO NOT APPLY.

LIMITATION OF REMEDIES

IN NO EVENT SHALL PHILIPS OR ANY OF ITS AFFILIATED OR

SUBSIDIARY COMPANIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL

OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF

WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,TORT, OR ANY

OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, WITHOUT

LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF PROFIT; LOSS

OF USE;THE CLAIMS OF THIRD PARTIES INCLUDING, WITHOUT

LIMITATION, DENTISTS AND DENTAL HYGIENISTS; AND COST OF

ANY SUBSTITUTE EQUIPMENT OR SERVICES. SOME STATES DO

NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES.

Frequently asked questions

This chapter lists the questions most frequently asked about the appliance.

If you cannot ﬁnd the answer to your question, contact the Customer Care

Center in your country.

Question	Answer

Why doesn’t the Sonicare work?	You may need to recharge the Sonicare. Charge the Sonicare for at
	least 24 hours.
	Make sure that your Sonicare charger is plugged into a live electrical
	outlet and not into an outlet controlled by a light switch.
	You may need to reattach or replace the brush head.
Why do I feel a tickling sensation	You may experience a slight tickling/tingling sensation when you
when I use the Sonicare?	use the Sonicare for the ﬁrst time. As you become accustomed to
	brushing with Sonicare, this sensation diminishes.

The brush head chatters against my teeth. What can I do about this?

To avoid this, keep the brush head properly oriented, with the bristles placed on the gumline at a slight angle.

HX6710 specifications

The Philips HX6710 is a state-of-the-art electric toothbrush designed to elevate the standard of oral hygiene while making the daily routine more effective and enjoyable. With its sleek, ergonomic design, the HX6710 fits comfortably in the hand and is easy to maneuver, ensuring that brushing is not only efficient but also user-friendly.

One of the standout features of the HX6710 is its dynamic cleaning action, which uses a combination of sonic technology and innovative brush head design to deliver superior plaque removal. The brush vibrates at up to 31,000 strokes per minute, which helps to loosen up and sweep away plaque effectively, providing a thorough clean superior to manual brushing.

The HX6710 is equipped with multiple brushing modes tailored to meet individual oral care needs. These include options for daily clean, gum care, and sensitive modes, allowing users to choose the best setting for their specific dental health requirements. This customization ensures that every brushing experience is comfortable and effective.

Additionally, the HX6710 comes fitted with a smart timer and quad pacer features. The smart timer encourages users to brush for the recommended two minutes, while the quad pacer signals when to move to a different quadrant of the mouth, promoting uniform brushing across all areas. This intelligent guidance enables users to enhance their brushing technique and achieve optimal results.

The brush head design also plays a crucial role in the HX6710’s effectiveness. The brush heads are specially crafted with a combination of long bristles to reach deeper between teeth and shorter bristles for surface cleaning. Replacement brush heads are easily available, and the toothbrush has a compatibility feature that allows it to work seamlessly with various Philips Sonicare brush heads.

In terms of battery life, the HX6710 impresses with up to 10 days of usage on a single charge, making it convenient for travel and ensuring users do not have to worry about frequent recharging. The clear battery indicator also allows users to keep track of the charge level.

Ultimately, the Philips HX6710 is more than just a toothbrush; it is a holistic dental care system that incorporates advanced technologies to promote smarter oral hygiene practices. With its user-friendly features, effective cleaning capabilities, and thoughtful design, the HX6710 stands as a valuable addition to any daily routine dedicated to maintaining optimal oral health.