Frequently asked questions, Question Answer

		Frequently asked questions
		This chapter lists the questions most frequently
		asked about the appliance. If you cannot find the
		answer to your question, contact the Customer Care
		Center in your country.
Question		Answer

Why doesn’t the		You may need to recharge the Sonicare. Charge
Sonicare work?		the Sonicare for at least 24 hours.
		Make sure that your Sonicare charger is plugged
		into a live electrical outlet and not into an outlet
		controlled by a light switch.
		You may need to reattach or replace the brush
		head.
Why do I feel a		You may experience a slight tickling/tingling
tickling sensation		sensation when you use the Sonicare for the first
when I use the		time. As you become accustomed to brushing
Sonicare?		with Sonicare, this sensation diminishes.
The brush head		To avoid this, keep the brush head properly
chatters against	my	oriented, with the bristles placed on the gumline
teeth. What can I		at a slight angle.
do about this?
Why does the		You may need to charge the Sonicare.
Sonicare seem less
powerful?
		The Easy-start feature may be on. Deactivate the
		Easy-start feature (See chapter ‘Features’).
		You may need to replace your brush head.

Frequently asked questions