User Guide | Conference call basics |
Conference call basics
About BlackBerry Mobile Conferencing
You can use BlackBerry Mobile Conferencing to easily join and schedule conference calls on your BlackBerry smartphone. If a meeting invitation contains conference call information (such as a conference call bridge number and an access code), BlackBerry Mobile Conferencing recognizes the information. Before the start time of the call, a meeting reminder appears on your smartphone with a Join Now button that connects you to the conference call with one click. When you schedule a meeting using the Calendar application on your smartphone, you can easily add your conference information from a saved profile. BlackBerry Mobile Conferencing also displays the meeting subject as the caller ID on your smartphone screen during a conference call.
When you install BlackBerry Mobile Conferencing, it is integrated with the Calendar application on your smartphone. You can use this application from the Calendar application of your smartphone. BlackBerry Mobile Conferencing replaces the Calendar application’s existing conferencing features.
To install BlackBerry Mobile Conferencing, your smartphone must be running BlackBerry Device Software 5.0 or later. For more information about updating your smartphone software, visit www.blackberry.com/update/.
Join a conference call
In addition to your calendar's reminder, a minute before your conference call is scheduled, you are prompted to join the call with the Join Now option. This Join Now reminder can't be configured. For more information about calendar reminders for your smartphone's Calendar application, see the Help for your smartphone.
If you join a conference call using the Join Now option, and you are unintentionally disconnected from the call I (for example, if you leave a wireless coverage area), BlackBerry Mobile Conferencing is designed to prompt you to reconnect to the conference call. Make sure that the conference call bridge number that you use to join the conference call is not an extension.
Do one of the following:
•In the meeting notification, click Join Now.
•On the Home screen, click the Calendar icon. Click a meeting. Click Join Now.
•If you are disconnected from a conference call, in the prompt that appears, click Reconnect.
Change the bridge number that you use to join conference calls
If a meeting invitation contains more than one conference call bridge number to dial into a conference call (for example, a toll free number and a local number), you can change which number your BlackBerry smartphone uses to join a conference call using the Join Now option.
1. On the Home screen, click the Calendar icon.
2