Power to do More Toshiba Voice Mail Applications

THE POWER TO DO MORE — TOSHIBA VOICE MAIL APPLICATIONS

Integrated Voice Mail

Voice processing applications help you improve customer service by

providing callers with instant attention, responsiveness, and access

to information.

Capabilities:

Simplify voice mailbox operation through a Toshiba IP or digital telephone with LCD display and soft keys

Record calls directly into your voice mailbox with a single button on your telephone

Uniﬁed Messaging manages voice, fax, and e-mail messages from your PC or telephone

Fax Integration, Text-To-Speech, Speech Recognition, and Interactive Voice Response applications enable you to add advanced options as needed

Communicate effectively both in and out of the ofﬁce with other employees and customers 24 hours-a-day, 365 days-a-year

Toshiba’s LVMU, iES16, and iES32 models seamlessly integrate your

voice message processing on a single printed circuit card inside your

Strata CIX system — with no need for external connections, standard

telephone ports, or separate power backup systems.

Media Application Server

Toshiba’s Media Application Server supports voice processing and all value-added applications integrated within one platform that connects to the Strata CIX via Ethernet.

Applications:

Auto Attendant

Voice Mail

Automated Speech Recognition

Text-To-Speech

Uniﬁed Messaging

Fax Integration

Interactive Voice Response

Automatic Call Distribution (ACD)

ACD Reporting

Toshiba-approved 3rd party Computer Telephony Integration (CTI) and CRM applications

Info Manager® Web-based telephone applications

FeatureFlex® adaptability tools

eManager® browser-based system administration

My Phone Manager® browser-based personal telephone administrator

Video Communication Solution (VCS)