Mitel 3300 manual Call handling, Hold, Transfer

Page 27

OpenPhone 27 Handset User Guide

Call handling

Hold

To place a call on Hold:

1.Short press the key.

2.Press to select Hold.

3.Press OK.

To retrieve a call from Hold:

1.Short press the key.

2.Press to select Hold.

3.Press OK. The caller that was on hold is retrieved.

To retrieve a call from Hold at another OP27 handset:

1.Press to obtain dial tone.

2.Dial the Call Hold - Remote Retrieve Feature Access code.

3.Dial the number of the station that placed the call on Hold.

Transfer

To transfer an active call:

1.Press .

2.Dial the number of the third party.

3.Do one of the following:

•To complete the Transfer, press Release.

•To announce the Transfer, wait for an answer, consult, and then press Release.

•To retrieve the call, press .

To transfer an active call during headset operation:

1.Press .

2.Dial the number of the third party.

3.Press to complete the transfer.

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Contents OpenPhone 27 Handset User Guide July Getting Started Call Handling About Your Handset About the keys Features and functionsMultiple Ringer Settings Selectable Volume 7 levelsImportant note for headset users Contacting emergency servicesTips for your comfort and safety To enable or disable the key lock while in idle stateFor Users on Resilient 3300 ICP Systems About Feature Access CodesSetting up the charger Inserting and removing the battery packChoosing a location Connecting the charger Icon Battery Charge Level Charging the batteriesAbout silent charging Page Powering the OP27 Phone On / Off About the Display IndicatorsGetting started Local mode features System menu featuresLocal Settings features Call handling menu featuresPage Changing the language Setting the volumeSetting the ringer Customizing your phoneTo set your name Setting Your NameTo adjust the contrast Adjusting the contrastTo lock your keypad Using handset featuresSetting the optional features Activating key lockSetting an alarm To set an alarmTo stop an alarm Using the SOS key To program an SOS numberTo dial the SOS number Making and answering calls Answering a callHandsfree operation To add a personal phonebook entry Using the system phonebookUsing your personal phonebook To use the system phonebook Press PhonebookTo delete a personal phonebook entry To place a call using your personal phonebookRedial external numbers To search for an entry in your personal phonebookSaved number redial internal or external Speed call personalAuto-answer To answer a call when you hear ringback To enable or disable headset auto-answerTo terminate a call Call handling HoldTransfer To alternate between the two parties ConferenceSwap To leave a conferenceCall forward To program Call ForwardTo turn Call Forward on and off once it has been programmed OpenPhone 27 Handset User Guide To cancel a Callback To cancel all CallbacksCallback Messaging Callback To respond to a message waiting condition on your telephoneTo check for messages from a remote station To clear a password To set or change a passwordCall pickup Using advanced featuresAccount codes Call parkReminder Camp-onDo Not Disturb OverrideGroup paging / meet me answer To view, change, and/or cancel a pending reminderTo acknowledge a reminder when your phone rings once To respond to a Group Page by using Meet Me AnswerTo flash a trunk while talking on an outside call Trunk flashRegulatory approvals Index Timed reminder Trembler Trunk flash Twinning Volume Wireless telephone

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3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.