Jabra FAQs and Troubleshooting, Why doesn’t my computer detect the Jabra PRO 9450 base?

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9. FAQs and Troubleshooting

QThe desk phone/softphone state icon is grayed out on the base keypad. What does this mean? A The phone is not the current target, or the phone is unplugged.

Q How do I pair my headset with the Jabra PRO 9450 base?

ADock the headset with the base to initiate pairing. Pairing will occur automatically, unless the base can establish a link with a primary headset.

QIs it possible to dock my headset on another base from the Jabra PRO 9400 series? A Yes. The headset can be docked with any Jabra PRO 9400 series base.

Q Can I pair my headset directly with a third-party DECT phone?

A No. The headset can only be paired with a Jabra PRO 9400 series base.

Q Why doesn’t my computer detect the Jabra PRO 9450 base?

ATry connecting the base to another USB port on the PC. It is recommended to have a direct connection between the base and USB port (without a USB hub).

QWhy doesn’t my headset work with my desk phone/softphone? A Check the following:

•Ensure the headset battery is charged. The keypad battery icon will be green when charging, or yellow when charged.

•Ensure the headset is in range of the base. Up to 150 meters, depending on environment.

•Ensure the headset and base are paired. Dock the headset to initiate pairing.

QWhy does nothing happen when I try to use my desk phone? A Check the following:

•Ensure the base is powered on.

•Ensure desk phone is the current target. The keypad desk phone icon will be white.

•Ensure there is an audio connection between desk phone and base. Tap the keypad desk phone button to establish an audio connection.

•Ensure there is a dial tone. Lift the desk phone handset, or press the headset button on the desk phone, to get a dial tone.

•Re-run the desk phone section of the Interactive Setup Wizard.

Q Why do I hear a low noise in the headset when there is silence at the other end?

AThe headset speaker volume might be too high. To decrease the volume, slide your finger down the headset touch panel.

Q How come the person on the other end cannot hear me when I am talking using my desk phone?

AThe clear dial tone or microphone volume settings might be incorrectly set. Re-run the desk phone section of the Interactive Setup Wizard, or read Section 3 of this manual.

Q Why am I getting a buzzing sound in my headset?

AAssuming the device has been set up correctly, the phone may not be fully immune to the radio signals the headset uses. To overcome this problem, move the headset base at least 30 cm away from the phone. Alternatively, reduce the wireless range of your unit.

QWhy can’t I hear sound or listen to music from my PC in my headset? A Check the following

•Ensure the Jabra PRO 9450 is set as the current audio device in the Windows sound control panel, and in your softphone software.

•Ensure the audio link to your PC is active. Right-click the Jabra Device icon in the Windows taskbar, and select Open Audio Link.

JABRA PRO™ 9450, JABRA PRO™ 9450 FLEX and

JABRA PRO™ 9450 DUO

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Contents Jabra PRO Jabra PRO 9450 Flex Jabra PRO 9450 Duo Jabra PRO 9450 headset features Jabra PRO 9450 base featuresJabra PRO 9450 Flex headset specific features Jabra PRO 9450 Duo headset specific featuresContents 10.2 10.110.3 10.4Product Overview Package ContentsHeadset Jabra PRO 9450 Duo Attaching the earhook Headset AttachmentsAttaching the headband Attaching the neckband optional accessory Base Preparing the Base Optional AccessoriesConnect to Power Connecting to a phoneConnect the power adapter to the base Dock HeadsetConnect a PC to the base Connect to Softphone PCOption Select and Connect to a Desk PhoneConfiguring for Desk Phones Configuring the Jabra PROSet the microphone volume Set a clear dial toneChange settings using the base Configuring for SoftphonesLimited Configuration using the Base MSH Icon Setting ValueJabra pc suite Install Jabra PC Suite PC Call ManagerHeadset Multi-function Button Headset and base featuresHeadset Touch Panel List of headset multi-function button functions FunctionIncrease speaker volume Decrease speaker volume Headset LED IndicatorHeadset state LED when battery is full Click to playAudio tone Headset Audio IndicatorsPower on Base Keypad Base Keypad Visual IndicatorsBase Audio Indicators Softphone Making Calls, Answering Calls, and Ending Calls Desk Phone Making Calls, Answering Calls, and Ending CallsCall Waiting Supported softphoneMulti-function button Keypad phone buttons Call CollisionMerging Calls Conference Call with Multiple HeadsetsLast Number Redial Softphone only Switching between Desk Phone and HeadsetCall Disconnect Prevention Unsupported Softphones Recording Desk Phone CallsSound Settings Wireless RangeSafetone Hearing Protection Wideband AudioUpdate firmware Firmware UpdatesListening to Music or audio on PC Theft ProtectionWhy am I getting a buzzing sound in my headset? FAQs and TroubleshootingWhy doesn’t my computer detect the Jabra PRO 9450 base? What is the talk time for a Jabra PRO 9450 headset? What is the range on the Jabra PRO 9450?Can I make a conference call using multiple headsets? Jabra PRO 9450 and Jabra PRO 9450 Flex headsets Technical SpecificationsHeadset Battery Jabra PRO HeadsetJabra PRO Base Product Disposal Certifications and Safety ApprovalsMaterials and Allergies Made in China Type 9400HS/BS
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9450 specifications

The Jabra 9450 is a high-performance wireless headset designed primarily for office professionals seeking versatility and superior audio quality. This model is part of Jabra's innovative series aimed at enhancing communication in the workplace.

One of the standout features of the Jabra 9450 is its advanced dual connectivity capability. Users can seamlessly connect to both a computer and a mobile phone simultaneously, allowing for easy transition between calls. This feature enhances productivity, as users can manage multiple communication channels effectively.

The headset utilizes DECT technology, ensuring a robust and secure wireless connection with a range of up to 150 meters from the base. This expansive range enables users to move around freely while staying connected, promoting an active work environment. The Jabra 9450 also boasts excellent voice clarity due to its high-definition audio quality, which is critical for both incoming and outgoing calls.

Comfort is another key attribute of the Jabra 9450. It comes with a lightweight design and features a boom microphone that can be adjusted for optimal positioning, ensuring that it suits various user preferences. The soft, cushioned ear pads are designed for extended wear, making it ideal for long conference calls or continuous use throughout the day.

Furthermore, the headset includes intuitive controls that allow users to answer and end calls, adjust volume, and mute the microphone directly from the device. This user-friendly design minimizes interruptions and streamlines the communication process.

Battery life is impressive with the Jabra 9450, providing up to 8 hours of talk time on a single charge, catering to the demands of busy professionals. The headset also supports quick charging, ensuring minimal downtime during busy workdays.

In terms of compatibility, the Jabra 9450 can connect with most major softphone and VoIP applications, making it an optimal choice for modern workplaces that rely on digital communication platforms.

Overall, the Jabra 9450 is a stylish and effective communication tool that combines advanced technology, comfort, and flexibility, making it an essential accessory for professionals looking to enhance their audio communication experience in the workplace.
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