Troubleshooting & FAQs

Once you have selected the mobile as one of the functions for your softbuttons, a Mobile tab will appear in the Jabra Control Center.

You will be able to clear your paring list, thereby deleting the mobile phones paired to the headset. Once you have clicked Clear pairing list – the headset will automatically enter a pairing mode.

By clicking on Enter pairing mode, the headset will enter pairing mode and you are now able to pair the headset to a mobile phone – see the section on pairing your headset to a mobile phone, above.

How to pair the headset with a mobile phone without using Jabra PC Suite:

1.Connect your headset to your computer.

2.Decide which of the two soft buttons on the USB controller you would like to use to control your mobile phone.

3.Press and hold the chosen soft button for 5 seconds, and release the soft button when the USB controller lights up blue. The headset will now be in pairing mode.

4. Make sure that Bluetooth is active on your mobile phone and put your phone into Bluetooth finding mode. The exact procedure for doing this varies by mobile phone manufacturer and model—see your mobile phone manual for details.

5.Your phone now looks to see if any nearby Bluetooth devices are advertising themselves for pairing—this should include your headset. Use your phone’s controls to identify and select the “Jabra BIZ 2400” device. Your phone may also ask for the headset’s pass code. The pass code for all Jabra devices is 0000 (four zeros); if necessary, enter this code into your phone and commit the code (e.g., by pressing on an OK button).

6.Your phone will now connect to the Jabra BIZ 2400 USB controller. If the attempt fails, please try again. If you are still having trouble, please check your mobile phone documentation and/or contact technical support for Jabra and/or your mobile phone.

Answering an Incoming Mobile Call

When a call arrives at your mobile phone, you will hear a ring tone in the headset and the USB controller will flash blue and green. To answer the call, tap the soft button that you assigned to the mobile phone. When you are done talking, tap the same button again to hang up.

Placing a Call over Your Mobile

To place a call with your mobile phone while using your headset, simply dial your mobile phone as usual. Usually, the audio will be sent to your headset automatically whenever it is in range of your mobile phone.

Please see your mobile phone manual for details about how your specific mobile phone interacts with a Bluetooth headset and which, if any, configuration settings are available for this feature.

Q: I have pairing problems?

A:Make sure that the headset is in paring mode, indicated by a solid blue light. See the instructions in the user manual of that particular mobile to make sure that the mobile is also in paring mode.

Q: I cannot hear anything in my headset?

A:Make sure that the headset is selected as audio device on both the computer in the Control Panel and in the application you are using. Or please check that you have not muted the phone or PC.

Q:My computer does not detect the headset?

A:Try to insert the headset in another USB port.

Q:The computer does not automatically assign the headset as the default audio device?

A:You can always select the headset as your default audio device manually. - Go to the Control Panel on your computer

-Open the menu Sound and Audio devices. When inserted you can select the headset (It should appear as BIZ 2400) as your default device for Sound playback and Recording.

-Press Apply and then press OK.

If you are using Macintosh – Go to System preferences on your computer. When inserted you can select the headset in the Sound menu under Output and Input.

2400 specifications

The Jabra 2400 is a highly regarded headset that has become a popular choice among professionals, particularly in call centers and office environments. Known for its exceptional audio quality, ergonomic design, and advanced features, it represents a balance of technology and comfort for users who spend long hours on calls.

One of the standout features of the Jabra 2400 is its noise-canceling microphone, which effectively filters out background noise, ensuring crystal clear communication. This is especially important in busy work environments where distractions can detract from the clarity of a conversation. The microphone's ability to pivot allows users to position it perfectly for optimal voice capture, enhancing the overall audio experience.

The headset also offers wideband audio support, which provides a richer and more natural sound quality. This feature is particularly valuable for those engaging in lengthy conversations or collaborations over VoIP (Voice over Internet Protocol) systems. The Jabra 2400 is equipped with high-quality speakers that deliver excellent sound reproduction, making it easier to understand and engage with callers.

Another notable characteristic of the Jabra 2400 is its comfortable design. With adjustable headbands and padded ear cushions, the headset ensures that users can wear it for extended periods without discomfort. This ergonomic design is crucial for professionals who need to maintain focus and productivity throughout the day.

In addition to comfort and sound quality, the Jabra 2400 is engineered with durability in mind. Its robust construction is designed to withstand the rigors of everyday use, making it a reliable choice for busy work environments. Moreover, the materials used in its design are easy to clean, which adds to its practical appeal in professional settings.

The Jabra 2400 also features simple plug-and-play connectivity, allowing for seamless integration with various devices, such as computers, desk phones, and mobile phones. This versatility expands its usability across different workplace setups, making it an adaptable tool for communication.

In conclusion, the Jabra 2400 is a top-tier headset that excels in audio quality, comfort, and durability. Its innovative features, including noise-canceling technology, wideband audio support, and ergonomic design, make it an ideal accessory for professionals who prioritize effective communication in their daily tasks. Whether in a call center or an office, the Jabra 2400 stands out as a reliable solution for enhancing productivity.