Grandstream Networks GXV-3000 Receiving Calls, Call Hold, Call Waiting and Switch between Calls

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GXV-3000 User Manual

Grandstream Networks, Inc.

 

 

 

4.3.5 Receiving Calls

There are three states when GXV-3000 receives a call:

1.When receiving an initial call. Besides ringing with selected Ring Tone, the corresponding ac- count LINE will flash in red, taking Handset/SPEAKER/Headset off hook will enable user to hear the calling party in Handset/SPEAKER/Headset.

2.When receiving second or more incoming calls, besides playing stutter Call Waiting tone, GXV-3000 will pick up the corresponding account LINE or the next available LINE as de- scribed in section 4.3.2.

3.When the related configuration is enabled for Paging/Intercom and the PBX (or Server) also

4.supports this feature, the phone will beep once and automatically establish the call via

SPEAKER.

4.3.6 Call Hold

While in conversation, pressing the “HOLD” button will put the other party on hold. User can resume the conversation by pressing the corresponding blinking LINE. User will also automatically put the current line on “HOLD” by pressing another available LINE for making or receiving other phone calls.

4.3.7 Call Waiting and Switch between Calls

GXV-3000 can switch to another line for making or answering calls and automatically put an ACTIVE call on Hold.

When receiving second or more incoming calls, besides playing a stutter Call Waiting tone, GXV-3000 will pick up the corresponding account or the next available LINE as described in section 4.3.2.

4.3.8 Call Transfer

GXV-3000 supports both BLIND and ATTENDED (or SUPERVISED) Transfer:

1.Blind Transfer: When a LINE is “ACTIVE”, user will get a dial tone by pressing the “TRNF” button, then dial the number and press the “SEND” button, this will transfer the other party in the corresponding LINE to the dialed number.

2.Attended (or Supervised) Transfer: When in conversation with an “ACTIVE” LINE as defined in section 4.3.2, user shall press “Linex” button to make a call and thus automatically puts the

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Contents GXV-3000 For Firmware VersionTable of Contents Grandstream Networks, IncSoftware Upgrade & Customization Welcome Installation What is Included in the PackageConnecting Your Phone Wall Mount Safety Compliances WarrantyProduct Overview Key Features Software FeatureGrandstream Networks, Inc Hardware Specification Model GXV-3000Using GXV-3000 IP Video Phone Getting Familiar with LCDIcon LCD Icon Definitions Getting Familiar with Keypad Key Button Key Button Definitions LINE1-LINE3Handset, Speakerphone and Headset Mode Making and Answering Phone CallsMultiple SIP Accounts and Lines Making Calls using IP Address Making CallsQuick IP Call Mode 192*168*1*60#5062Call Hold Call Waiting and Switch between CallsReceiving Calls Call Transfer9 3-Way Conferencing Checking Message and Message Waiting IndicationMute / Delete Camera Block Call Features Configuration Guide Configuration with KeypadGrandstream Networks, Inc Configuration with Web Browser Access the Web Configuration MenuEnd User Configuration Time Zone Web Port Web AccessPassword End UserGrandstream Networks, Inc Product Model Hardware RevisionMAC Address Software VersionAdvanced User Configuration PPPoE Link Up Detected NAT TypeDtmf Payload Type Syslog Server Grandstream Networks, Inc Grandstream Networks, Inc Server UpgradeVia Http AutomaticGrandstream Networks, Inc Use Quick IP Call ModeUpdate Lock keypadIndividual Account Settings Account Active Yes Account Name SIP Server Outbound ProxyEnable Video Payload type Special Feature Account Active Authenticate IDAuthenticate Pass Account NameGrandstream Networks, Inc Grandstream Networks, Inc Enable Video Saving the Configuration ChangesJitter Delay Special FeatureRebooting the Phone from Remote Click to reloginConfiguration through Central Provisioning Server Software Upgrade & Customization Firmware Upgrade through TFTP/HTTPHttp//support.solarwinds.net/updates/New-customerFree.cfm Configuration File Download Managing Firmware and Configuration File DownloadCustomization own Screensaver Images Grandstream Networks, Inc Grandstream Networks, Inc Customization own Ring Tones Auxiliary Ports USB 2.0 PortCapture pictures via USB port Http//perso.wanadoo.fr/pierre.g/xnview/enxnview.htmlRCA style stereo audio & composite video output Headset Jack Video Surveillance Grandstream Networks, Inc Restore Factory Default Setting StepGlossary of Terms AdslFqdn 323 264Http IP TelephonyOBP/SBC PPPoETCP VoIP
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GXV-3000 specifications

The Grandstream Networks GXV-3000 is a cutting-edge multimedia IP video phone designed to enhance business communication through advanced features and innovative technologies. This device stands out as a versatile solution for organizations looking for high-quality video conferencing, VoIP services, and a seamless interface for everyday communication needs.

One of the main features of the GXV-3000 is its support for high-definition video calling, which is essential for fostering clear and effective interactions. With a 7-inch LCD touchscreen display, users can navigate easily through options and settings, making it user-friendly for individuals at all levels of technical expertise. The touchscreen interface not only simplifies video calling but also allows for quick access to various applications, making it a robust tool for both personal and professional use.

The GXV-3000 integrates seamlessly with various VoIP protocols, ensuring compatibility with numerous telecommunications systems. It supports SIP and other standards, allowing users to make and receive calls over the internet while maintaining exceptional audio and video quality. Additionally, the device features a built-in web browser, enabling users to access online resources and applications directly from the phone.

Another notable characteristic of the GXV-3000 is its multi-line support, which allows users to manage multiple calls and contacts efficiently. This feature is particularly beneficial for busy professionals who need to stay connected with clients and colleagues simultaneously. Furthermore, the phone includes a variety of connectivity options, including Ethernet and Wi-Fi, providing flexibility in how it can be deployed in an office setting.

From a security perspective, the GXV-3000 offers enhanced security mechanisms to protect sensitive communication. It includes features like encrypted voice and video streams, safeguarding against potential eavesdropping or unauthorized access. Moreover, regular firmware updates ensure that users benefit from the latest security patches and enhancements.

In summary, the Grandstream Networks GXV-3000 is an advanced multimedia IP video phone that combines high-definition video calling, an intuitive touchscreen interface, and robust VoIP functionality. With its multi-line support, extensive compatibility, and strong security features, it is an ideal choice for businesses looking to elevate their communication experience. Whether for internal collaboration or external meetings, the GXV-3000 delivers an exceptional service that meets the demands of today's fast-paced corporate environment.
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