Teledex Diamond+Plus warranty Connecting the DIAMOND+PLUS, Receiving a Call, Placing a Call

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DIAMOND+PLUS

GUESTROOM TELEPHONE USERS GUIDE

CONNECTING THE DIAMOND+PLUS

Included with the Diamond+Plus are (one each):

 

Base unit

Coiled handset cord

User guide

Handset

Clear plastic overlay

Line cord

Contact your supplier or Teledex for information on ordering custom designed and printed faceplates to enhance the look of your Teledex Diamond+Plus telephone.

1)Located on the left side of the Diamond+Plus is a modular jack labeled TO HANDSET. Insert one end of the coiled handset cord into this jack (until you hear it click).

2)Insert the other end of the coiled handset cord into the modular jack on the handset.

3)Turn the telephone so the back panel is facing you. Insert either end of the line cord into the jack on the back of the telephone this jack is labeled TO TEL.

4)Insert the other end of the line cord into a telephone wall jack.

5)Your telephone is connected, place the paper faceplate over the keys. The plastic overlay slips into place by hooking the tabs on the faceplate into the recessed slots located on both sides. — The overlay is easiest to insert when; The left or right side tabs are inserted first, and the middle part of the overlay is slightly bowed to allow for insertion of the other tabs.

RECEIVING A CALL

1)Lift the handset to answer incoming call.

2)To end the call, hang up by replacing the handset.

PLACING A CALL

1)Lift the handset.

2)Listen for dial tone, then dial desired number.

3)To end the call, hang up by replacing the handset.

MESSAGE WAITING LIGHT

The raised red lens is a Message Waiting light. Some telephone systems permit an operator or message center to turn on the red Message Waiting light to alert you that you have a message waiting. Additionally, the Message Waiting light will only flash when the tele- phone is ringing.

REDIAL

To REDIAL the last telephone number dialed:

1)Lift the handset, listen for dial tone.

2)Press the REDIAL key. The Diamond+Plus will dial the last num- ber dialed.

USING THE DATA PORT

The DATA PORT is a modular jack, located on the right side of the telephone, labeled DATA. You can connect a facsimile, modem, answering machine, and other devices to Line 2 through the DATA PORT.

To use the DATA PORT:

Insert the modular line cord from your facsimile machine, modem, etc., into the jack labeled DATA.

ADJUSTING THE RING VOLUME

The Diamond+Plus has two ring volume settings.

To change the ring volume:

To return the handset volume back to normal, press the handset volume key again.

CALL WAITING KEY

The CALL WAITING key is a programmable auto dial key.* Upon delivery the call waiting key will be programmed with a 600ms hook- flash.

1)When used as a FLASH Key:

This typical business use allows access to PBX/CO features like- transfer and conference call.

2)When used as CALL WAITING:

When the call waiting tone is heard press the Call Waiting key to hold the original call anc connect to the second call.

*Some PBXsystems may require 'flash plus digits' to be dialed to access call waiting. Contact your system administrator for details.

RMA PROCEDURES

The following procedure should be followed with all Teledex telephone products prior to sending the telephone to the factory for repair.

1)Please perform the tests listed below:

a.Test the telephone on a different telephone jack.

b.Test telephone with a different line cord.

c.Test with a different handset cord (coiled cord).

d.For two line products, please ensure that one of the line buttons is pressed (if both line buttons are in the UP position, the telephone will not operate).

2)If the steps listed above do not provide a remedy for the suspect telephone, please place a tag on the individual telephone describing the defect. Next, call the Teledex Repair Department at 1 (800) 875-8539for an RMA number. You must have an RMA number to return products to Teledex.

3)Kindly note: An RMA number is unique to each return shipment. Do not duplicate this number on any future shipments.

SHIPPING INSTRUCTIONS:

Please print the RMA number clearly on the outside of your shipping carton(s). Please ship to the following address:

Teledex LLC / RMA#___________

6311 San Ignacio Avenue

San Jose, CA 95119

FREIGHT CHARGES:

The Customer is responsible for shipping products for repair to Teledex. After repair, Teledex will return telephone products to the Customer freight prepaid in the same manner in which is was sent (i.e. Freight sent to Teledex UPS Blue, will be returned via 2 day ship- ping).

**Please note: When telephones are returned for repair due to misuse (i.e. liquid spills, abuse, or Customer modification - warranty label broken), the Customer will be charged the standard repair fee, regard- less of warranty status.

CONVERTING FROM DESK TO WALL MOUNT

1)Locate the adjustment control on the back of the telephone labeled RINGER LOW/HI. Slide the switch to the desired LOW or HI ring volume.

HANDSET VOLUME KEY

The handset has three volume levels. When the handset is first lifted, the handset volume is normal.

To change the Handset Volume:

Locate the HANDSET VOLUME key to the right of the keypad. Press the key once and the volume level will increase one level (to medium volume). Press the key once more and the volume level will increase

Back View — mounting bracket is shown in the Desk Mount Configuration

Removable mounting bracket, turned 180 degrees (for Wall Mount installation)

Back View — Mounting bracket shown is in the Wall Mount Configuration

an additional level (to high volume).

The Diamond+Plus telephone can be changed for wall mount appli- cations. The conversion is easiest when the handset and line cords

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Contents Using the Data Port Connecting the DIAMOND+PLUSAdjusting the Ring Volume RMA ProceduresHandset Volume KEY Ring VolumeFor Customer Service Call Requirements of Part 68 FCC Rules