SBC comm SBC-6020 user manual Troubleshooting, Problem Solution

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Troubleshooting

 

Troubleshooting

 

 

 

Problem

 

Solution

If the phone does not work,

 

• Make sure the batteries are installed properly in

check all of the following:

 

the handset and that the battery plug is firmly

 

 

clicked into place

 

 

• Make sure the AC adapter is plugged into the

 

 

wall and that the outlet is not controlled by a wall

 

 

switch

 

 

• Make sure the telephone line cord is plugged into

 

 

the phone and into the wall jack

 

 

• Make sure your battery is charged

 

 

 

If you hear static on the line:

 

• Move closer to the base

 

 

• Move away from metal objects or electrical items

 

 

that may cause interference

 

 

 

If you cannot hear the phone

 

• Check that the ringer is turned on

ringing when a call comes in:

 

• Move closer to the base

 

 

• Phone may not be properly registered to the base.

 

 

To re-register, see “Register to base” on page 17.

 

 

 

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Contents SBC-6020 Table Of Contents Dect Technology WelcomeFeatures Key Descriptions Symbols On The LCDTerminology Parts Checklist Handset and Base Functions & Controls Connection Diagram Getting Started Powering On and Off the Handset Power OffPower On Ring mode setting for handset Access to Ringer MenuAdjusting the earpiece volume Volume setting for handsetRing mode setting for base Melody setting for handsetMelody setting for base Volume setting for baseSetting the area code Setting the date and the timeSetting the language Setting keypad tonesSetting the backlighting of LCD display Prefix Dialing Inter-digit pause FlashRegister a handset on a secondary base Register to BaseRegister an optional handset Automatic base search Manual selection of a basePress the OK key Soft Key 1 to confirm Make a call in pre-dialing mode Make a call in talk modeTelephone Operation Making and receiving callsCall duration time Out of range indicationRepeat one of the last 10 dialed numbers Answering a callMicrophone muting Holding with on-hold musicCall conferencing Transferring a callUsing the intercom Room monitoring Caller ID Paging a handsetCall Waiting Storing an entry Phone bookViewing entries Calling an entry Choose Edit Entry Editing an entryCaller ID CID Calling a Caller ID number Deleting an entryDeleting a Caller ID number Voice Mail Waiting Indicator VmwiActivating the alarm clock Alarm Clock Setting the alarmDeactivating the alarm clock Turning off the alarm callAppointment function Setting the appointmentModifying the subject of the appointment Modifying the date of the appointmentViewing the subject of the appointment Deleting the appointmentCall Blocking Deregister the HandsetFactory Reset Problem Solution TroubleshootingPrecautions SpecificationsWarranty FCC Information Index