926 Manual V2.0(1J9643) 6/10/99 1:39 PM Page 7
Trouble Shooting
Most difficulties associated with the Wireless Phone Jack System are due to improper installation. If the steps below do not solve your difficulty, remove both units from the electrical outlets, remove all cords and reinstall making sure to follow instructions on the previous page.
Your situation (system location, characteristics of the home/office) can, in some instances, affect performance and occasional inter- ference may be experienced. Some static, buzzing or humming at certain locations within the operating area is possible. However, if you experience unusual levels of noise, follow the trouble shooting actions below.
PROBLEM | ACTION |
No dial tone | Check connections, check outlet for power, |
| try new cords, move base and/or extension. |
|
|
Static/ | Move base and/or extension (halogen lamps, |
Interference | light dimmers, and computer surge protectors |
| can cause some static). |
|
|
Can't set | Move base and/or extension. Try security |
Security Code | coding more than once (see page 9). |
|
|
Can't dial out | Decrease distance between units. If problems |
| continue call customer service. |
|
|
Does not ring | Decrease distance between units. If problems |
| continue call customer service. |
|
|
No Dial Tone/ | 1. Unplug both the base and extension unit |
Rapid Beeping | from electrical outlets and disconnect all |
| cords from both units. |
| 2. With the tip of a pencil, press the security |
| button (the recessed black button directly |
| below the green light on the side of both |
| units) and hold it for 5 seconds on the base |
| unit first while unit is unplugged. Repeat |
| same procedure with the extension unit |
| while unit is unplugged. |
| 3. Always reconnect the base unit to the elec- |
| trical outlet and telephone cord first, then |
| connect the extension(s). |
| 4. You will not need to reactivate the security |
| buttons again unless you experience inter- |
| ference from a neighbor’s telephone. |
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