Plantronics C310, C320 manual My headset doesnt work with my Computer softphone

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For Windows Vista and Windows 7 systems

Go to Control Panel > Sound > Recording tab.

Highlight your device choice, select the Set Default button and click OK.

For Mac OS X

Choose Apple menu > System Preferences and click Sound.

Click Output, and then select “Internal Speakers” or your device choice.

My headset stops responding to button presses.

When a PC goes into standby or hibernation, the USB headset no longer is powered on. Be sure your PC is in an active state.

My headset doesn't work with my

Check the compatibility list at plantronics.com/software to

computer softphone.

ensure your softphone is compatible for headset call control.

The headset call answer/end

When a PC goes into standby or hibernation, the USB headset is

button doesn't respond.

no longer powered on. Be sure your PC is in an active state.

 

Ensure Plantronics software is installed and running. Visit

 

plantronics.com/software to download the Plantronics software.

 

 

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Contents Blackwire C310/C320 Contents Display WelcomeSystem Requirements ComputerWhats in the Box Headset inline control icons Function Headset BasicsWearing Your Headset Your softphone Installing the SoftwareDaily Use Adjust Your Headset VolumeFor Mac OS For Windows XP systemsFor Windows Vista and Windows 7 systems Headset TroubleshootingMy headset doesnt work with my Computer softphone Need More HELP?