Troubleshooting

My headset	Headset was not in pairing mode when mobile
does not work	phone menu selections were made. See page 4
with my phone.	“Bluetooth Pairing.”
	Incorrect menu selections were made on your
	mobile phone. See page 4 “Bluetooth Pairing.”

I did not enter	Your phone did not locate the headset.
my passkey.	Repeat the pairing process on page 4.
	Incorrect menu selections were made on your
	mobile phone. Repeat the pairing process on
	page 4.

Callers cannot hear	The headset is not turned on. Press the call
me, or I cannot	control button for 2 seconds until you hear a
hear caller/dialing	beep or see the indicator light glow blue to turn
tone.	headset on.
	Your headset is out of range. Move the headset
	closer to the phone or Bluetooth device.
	Your headset battery is drained. Charge your
	battery using the AC power adapter supplied.
	The listening volume is too low. Press the volume
	key up (toward the ear loop) to increase the
	sound heard in the headset.