Motorola T3150 manual Troubleshooting, System does not respond at all

Page 54

T3150 User Guide

40

Troubleshooting

The suggestions below should solve most problems you might encounter while using your phone. If you still have difficulty after trying these suggestions, visit us on the web at www.motorola.com/cordless.

The system does not respond at all

•Make sure the base unit is plugged into an electrical outlet (or a surge protector that is plugged into an electrical outlet).

•Charge the battery — it may not have a sufficient charge for the page test.

•Verify that you have installed Windows Live Messenger on you PC. If you receive a Check PC Phone Driver message, you have not installed the software. Go to http://get.live.com/messenger/overview for the files.

•See the section on Registering and Deregistering Your Handset.

There is no dial tone

•Make sure the power cord is plugged firmly into the base unit and electrical outlet.

•Make sure the phone cord is plugged firmly into the base unit and the telephone wall jack.

•Make sure the battery is properly inserted and fully charged.

•If you still don't hear a dial tone, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone, contact your local telephone company.

Image 54

Contents Users Guide Canada TTY Text Telephone T3150 User Guide T3150 GuideUser Iii Troubleshooting Warranty Regulatory Information FCC Certification Vii Viii T3150 User Guide T3150 GuideUser Important Safety Instructions Xii Welcome Http//broadbandregistration.motorola.comHandset Overview Base Unit Overview Standby Menu Overview Main Menu OverviewBattery Safety Instructions Getting StartedMinimum System Requirements Installing the Battery Charging the Handset Battery T3150 GuideUser Installing the Base Unit Testing Your Connections Paging Your HandsetCheck Your PC Connection with Your Handset Finding a Location for Your Handset Charger Basic Phone Operations Making 911 CallsMaking a Traditional Call Answering Calls Making a Call Using the PC Connect FeatureUsing the Speakerphone Ending a CallAdjusting the Handset and Ringer Volumes Redial FunctionSetting the Date and Time Mute FunctionLocking the Handset Keypad Locate a Misplaced Handset Using Windows Live Messenger User GuideWindows Live Messenger Menu Features and Options Feature Options InformationT3150 User Guide Dialing Any Number Using Windows Live Messenger Purchasing Minutes for Windows Live Messenger CallsDialing a Contact’s Phone Number from Their Profile Accessing the Main Menu Options Personalizing Your HandsetSelect a Display Language Select a Wallpaper Image Select a Menu Display StyleNaming Your Handset Changing the Audio Settings Ringer VolumeRinger Type Using the Hearing Aid Compatible HAC Feature Key TonesChanging Your Handset Settings Changing the Display SetupSetting the Alarm Clock Changing the Call Related Settings Call Related FeaturesRegistering and Deregistering Handsets Registering a Handset to a Base UnitReturning Your System to the Default Settings Deregistering a Handset from a Base UnitCustomizing Your Base Unit Dialing MethodPhonebook Operations Storing a New EntryReviewing/Dialing from the Phonebook Editing a Phonebook Entry Deleting Phonebook EntriesAdding a Phonebook Entry to Speed Dial Dialing a Speed Dial Phone NumberCaller ID/Call Waiting Caller ID Reviewing Caller ID Records Storing a Caller ID Entry in the PhonebookDialing from the Caller ID Log Deleting a Caller ID RecordPlacing an Intercom Call Transferring a Landline Call to Another Handset Transferring a PC Call to another HandsetCreating a Three-way Conference Call Troubleshooting System does not respond at allHandset does not ring when you receive a call Common Troubleshooting Steps for Your Cordless Phone Warranty What Does this Warranty Cover?Exclusions Who is Covered USA, call Canada, call TTY T3150 User Guide