Shiro SD8421 user manual Troubleshooting, Handset does not ring

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User Manual

Press the RECALLbutton and key in the call number you want to transfer.

The outside call is put on hold. When the call answers, you can speak to the

user, then press the CALL button to hang up and transfer the call.

Troubleshooting

If you experience difficulties with the working of your SD8421, refer to the advice given below.

1. "The handset does not ring"

Check the base unit's mains power adaptor is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone, not just for charging the batteries.

Make sure you are using the telephone line cable that was supplied with your SD8421. Other telephone line cables might not work.

2. "There is no dial tone"

Check that the handset is registered to the base station.

Check that the line cord is securely connected at both ends and is undamaged.

Check the power to the base station is on and connected.

3. "The base does not ring."

Check that the base power is ON, and the base ringer is set ON.

Check that the line cord is correctly fitted and undamaged.

4."The CHARGE light on the base unit does not come on." Check the handset is properly stationed.

Check the connections between the base unit and mains power socket.

Clean the battery charging contacts with a dry cloth.

5. "When I press the CALL button, I hear a loud noise."

The strange noise is caused by interference. Disconnect the mains power lead from the back of the base unit, and then wait for 30 seconds before reconnecting it.

6. "There is 'beep' sound while I am on a call."

You may be going out of range of the base unit. Move closer, or your call may be cut off.

Check the Battery Level symbol on the display. If it is low, recharge the batteries.

7. "I cannot make or answer calls."

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Contents SD8421 Contents What the symbols mean Handset and Base Unit Left Key Button Right Key ButtonSetting up your telephone Radio signals between handset and base unitConnection and conditions for use How many phones can you connect?Whats in this pack Installation Choose a suitable site for the base unitPage Important safety information Warranty Information Making and Answering Calls To Mute the MouthpieceMessage Functions To Send Message To Save MessageSMS Setting Conference CallingPhone Book To Check Memory To Delete a Number or All Numbers from PhonebookTo Modify Change a Number in Phonebook Handset Setting To Set External/Internal Ringer Volume 1 -5 levelCall Information To Check Call RecordsAuto Talk Function To Set External/Internal Ringer Melody 1-9 melodyTo Set Key Tone On/Off To Set Auto-Talk Function ON/OFFBase Setting To Set Base Volume 0-4 volume level To Set Flash TimeTo Set Auto Pause To Set Dial Mode Call Barring FunctionTo Set Call Barring Number To Delete Call Barring NumberExtra Setting Default SettingsTo Set Alarm Time To Set Clock TimeResetting the system Handset RegistrationTo register a handset Intercom and transfer To transfer a callTroubleshooting Handset does not ringHandset’s battery are running low within an hour or two Technical details Declaration of conformity