TROUBLE SHOOTING GUIDE
PROBLEM | POSSIBLE CAUSE | CORRECTIVE ACTION | |
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No dial tone. | Improper installation | Recheck all modular plug | |
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| connections. |
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| Problem with the wiring. | Try another phone jack. If |
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| your phone works on another |
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| jack, it is likely you have a |
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| problem with your wiring. |
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| Contact your local phone |
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| company. |
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The phone does | RINGER OFF/LO/HI switch | Set the RINGER OFF/LO/HI | |
not ring. | is not set correctly. | switch to the LO or HI | |
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| position. |
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| Too many telephones are | Contact your local telephone |
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| installed on the same line. | company to determine the |
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| maximum number of |
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| extensions for your calling |
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| area. |
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Memory dialing | The memory storage | Carefully review the store | |
does not work. | procedure was not followed | sequence and | |
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| correctly. | programmed number. |
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The sound | Another extension is off | Hang up the extension. | |
volume is too | hook. |
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low. |
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Your telephone | The telephone line is not | Connect the telephone line | |
rings but the | connected properly to the | into the back of the unit. | |
FM2552PX | unit. | Check with your local | |
doesn't show |
| telephone company to be sure | |
any messages. |
| Caller ID service is being | |
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| provided on your telephone |
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| line. |
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TROUBLE SHOOTING GUIDE
PROBLEM | POSSIBLE CAUSE | CORRECTIVE ACTION |
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The display | The battery needs to be | Adjust the contrast level. If |
screen is blank. | installed or replaced. | that doesn’t work, replace the |
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| 3 AA alkaline batteries. |
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You cannot | Your local area code is not | If the display does not |
redial a call | programmed. | indicate 7 digits, reprogram |
record. |
| the local area code. |
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| The number displayed is | Verify the number displayed |
| incorrect. | during redial. Data received |
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| was possibly corrupted during |
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| the transmission through the |
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| telephone lines. Dial the |
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| telephone number manually |
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| on your telephone. |
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“Error” appears | Bad data may have been | Pick up the phone after the |
on the display. | received. | second ring. If an answering |
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| machine is connected to the |
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| same phone line as your |
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| FM2552, it must be set to |
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| answer after four or more |
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| rings. |
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Cannot review | The unit is in the telephone | The handset must be in the |
Caller ID data. | mode (not the Caller ID | base during all Caller ID |
| mode), or the battery needs to | procedures. If that doesn’t |
| be installed or replaced. | work, replace the 3 AA |
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| alkaline batteries. |
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CUSTOMER INFORMATION
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier of US: SBFMT10BFM2552PX. If requested, this number must be provided to the telephone company.
The applicable jacks ( i.e. RJ11C ) for this equipment are provided in the packaging with each piece of approved equipment. The jacks are certified by Universal Service Order Codes (USOC).
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug are provided with this product. They are designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The Ringer Equivalence Number (or REN) of this equipment is 1.0B and is shown on the bottom of the base.
If this equipment FM2552PX causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
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