VTech LS6115-2, LS6115-3 user manual Troubleshooting, Problem Suggestion

Page 43

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.

Problem

Suggestion

My telephone does not

• Make sure the battery is installed and charged correctly (page 3). For optimum daily

work at all.

performance, return the handset to the telephone base or charger after use.

 

• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

 

• Make sure the telephone line cord is plugged firmly into the telephone base and the telephone

 

wall jack.

 

• Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,

 

then plug it back in. Allow up to one minute for the cordless handset and telephone base to

 

synchronize.

 

• Charge the battery in the handset for up to 16 hours.

 

• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase

 

a new battery.

 

• Disconnect the telephone base from the telephone wall jack and plug in a working telephone.

 

If the other telephone does not work, the problem is probably in the wiring or the local service.

 

Call the local telephone company.

Low Bat tery is

• Place the handset in the telephone base or charger for recharging.

displayed on screen.

• Remove and re-install the battery and use it normally until fully discharged, then recharge the

 

handset on the telephone base or charger for up to 16 hours.

 

• If the above measures do not correct the problem, the battery may need to be replaced.

 

 

www.vtechphones.com

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Appendix

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Contents User’s manual Congratulations Table of contents Appendix Getting started Parts checklistTelephone base installation Battery installation and charging Directory Handset layoutUSE light Telephone base layoutRinger volume Telephone settingsRinger tone Language Key toneClear voice mail Telephone BasicsettingsoperationEnd a call VolumeMake a call Answer a callRinger mute MuteCall waiting Find handset Chain dialingFor model LS6115-2 IntercomFor model LS6115-3 Conference callTelephone base or charger Transfer an external callCalling Handset Switch between external and intercom call Answer an incoming call during an intercom call Directory Store a directory entry Character chart Dial a directory entry Search the directoryEdit a directory entry Delete from the directory About caller ID Call log Review the call log Missed calls indicatorDial a call log entry Make a call log entry ready to dialUnable to Save Save an entry to the directoryDelete from the call log Displays When Call log display screen messagesDial a redial entry Redial listDelete from redial Handset display screen messages There are new voice mail messages from the local telephone Telephone base lights Handset and telephone base indicators Handset lights NEW Handset and telephone base indicators Handset iconsBattery Important safety instructions Problem Suggestion TroubleshootingLight on the handset should be on Apply Base to synchronize Handset System does not CONNECTING... is To one minute for this to take place Operating range MaintenanceRbrc seal About cordless telephonesWhat does this limited warranty cover? WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsFCC, Acta and IC regulations Technical specifications Index Telephone base indicators 91-001610-060-100
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