VTech VT5831 Case Of Difficulty, Phone Doesn’t Work At All, No Dial Tone

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ADDITIONAL INFORMATION

In Case Of Difficulty

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377.

The Phone Doesn’t Work At All

•Make sure the Power Cord is plugged in.

•Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack.

•Make sure the batteries are properly charged. If the ‘LOW BATTERY’ message is shown, the battery pack needs charging.

No Dial Tone

•First check all the suggestions above.

•If you still don’t hear a dial tone, disconnect the Base Unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

You Get Noise, Static, Or A Weak Signal Even When You’re Near

The Base Unit

•Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference. Try moving the appliance or the Base Unit to another outlet.

You Get Noise, Static, Or A Weak Signal When You’re Away From

The Base Unit

•You may be out of range. Either move closer to the Base, or relocate the Base Unit.

•The layout of your home may be limiting the range. Try moving the Base Unit to another position.

The Handset Does Not Ring When You Receive A Call

•Make sure you have the ringers activated. To set the ringer, see HANDSET SETTINGS and BASE SETTINGS.

•Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone jack. Make sure the power cord is plugged in.

•You may be too far from the Base Unit.

•You may have too many extension phones on your telephone line to allow all of them to ring.Try unplugging some of the other phones.

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Contents Important Safety Instructions Important Safety Instructions Stop IntroductionParts Check List Handset Layout Base Unit Layout Setup Connecting power to Base Unit/Handset ChargerInstallation of Battery Pack in Handset Charging of the Handset Battery PackTone/Pulse selection Connecting to phone lineChecking for dial tone Spare Battery Charger/Power Backup Feature Wall Mounting Setup Of The VT5820 Accessory Handset Registration and OperationEnter Base ID Code Handset and Base Indicators Handset Icons DescriptionBase LEDs Handset LEDsBase Unit Icons Description From the Base Unit Soft Menu FunctionsFrom the Handset Erasing Numbers in Redial Memory Saving Redial Numbers in Phone Book Memory Handset or BaseSet Time Handset MenuCaller ID Call Waiting ID Clock Mode preset to onCalls Log Caller ID Reviewing Caller ID from the Handset or Base Dialing from Caller IDDeleting CID Records LOW Battery Tone preset to on Handset SettingsVibrate Control preset to OFF Range Tone preset to onRegister Keypad Tone preset to onLanguage preset to English Base Settings To adjust the Base Unit ringer volumeTONE/PULSE preset to Tone MEM Memory When finished, press Save To Store a Number/NameTo Search For and Dial a Number/ Name To Delete a Number/NameTo Edit a Number Answering Calls Handset and Base OperationMaking Calls Sound Select Base Speakerphone VolumeW t o a d j u s t t h e H a n d s e t Flash Function Mute FunctionHold Function Handset and Base Operation Intercom Base Speakerphone Operation Low Battery IndicationHandsfree Speakerphone Operation Line in Use Indication From the Base Conference Calling Transferring Calls Announced TransferHeadset Operation Belt ClipMaintenance Phone Doesn’t Work At All Handset Does Not Ring When You Receive a CallCase Of Difficulty No Dial ToneCommon Cure For Electronic Equipment Your Handset vibrates or shakes when a call comesYou Hear Other Calls While Using Your Phone How long is the limited warranty period? Warranty StatementWhat does this limited warranty cover? What is not covered by this limited warranty?How do you get warranty service? Other LimitationsFCC Part FCC, Acta and IC RegulationsVTech Communications Inc Connection and use with the nationwide telephone network FCC Part 68 and ActaProduct identifier and REN information Repair instructionsIC Industry Canada Programming/testing of emergency numbersHearing aid compatibility Rbrc R Seal Technical Specifications Nominal Effective RangeTable Of Contents Index Deleting Names/NumbersIssue