VTech 20 Transferring Calls, Handsfree Speakerphone Operation, Blind Transfer, Announced Transfer

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Handset and Base Operation

Highlight the desired destination of your intercom then press OK. Your screen will display CALLING HANDSET 1, CALLING BASE, or PERFORMING GLOBAL

PAGE.

The recipient's screen will displayINTERCOM FROM HANDSET_, INTERCOM FROM BASE or GLOBAL CALL FROM HANDSET_, or GLOBAL CALL FROM BASE.

The recipient presses INTERCOM/TRANSFER on the Handset or Base to engage in conversation with the person initiating the page.

NOTE: When you initiate a GLOBAL PAGE, the first recipient to respond by pressing INTERCOM/TRANSFER on the Handset or Base will be able to talk to you via the intercom. Others can join the ongoing intercom call by calling one of the parties involved in the intercom. The unit beeps whenever a party joins an ongoing call.

Transferring Calls

You can transfer calls on the 20-2432system from the Base to Handset or Handset to Base.

Blind Transfer

You can directly transfer any active call to another 20-2432extension without notification by doing the following steps:

•Handset or Base must be on an active call.

•Press the INTERCOM/TRANSFER on the Handset or Base; scroll to the desired destination of your transfer. Then press OK.

•When the other extension answers, the call will automatically be connected to that extension.

•An unanswered call will be placed on hold to the originating Handset/ Base if not answered within 30 seconds and ring back in 5 minutes.

Announced Transfer:

You can perform an announced transfer (call and advise another extension) of an active call by doing the following steps:

•Handset or Base must be on an active call.

•Place the active call on HOLD.

•Press the INTERCOM/TRANSFER on the Handset or Base; scroll to the desired destination of your transfer. Then press OK.

•When the other extension answers the intercom call, explain they have an active call waiting.

•Either extensions press INTERCOM/TRANSFER on the Handset or Base to end the intercom call.

•The other extension presses the apporiate LINE key (or the apporiate LINE key then HANDSFREE) on the Handset, or the apporiate LINE key then SPEAKERPHONE (or HEADSET) on the Base to pick up the call on hold.

Handsfree Speakerphone Operation

Your 20-2432Handset has a built-in handsfree Speakerphone. This feature allows you to stand the Handset upright on a table or desktop and have handsfree conversations. For more information, refer to MAKING CALLS

in HANDSET AND BASE OPERATION.

AdvancedOperations

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Contents Important Safety Instructions Page Menu Driven Displays IntroductionParts Check List Handset Layout Base Unit Layout Data Port SetupInstallation of Battery Pack in Handset Charging Of Handset Battery Pack Charging Of Handset Battery PackChecking for Dial Tone Dial ToneTone/Pulse Selection For Maximum Performance of Your Cordless Telephone SystemSpare Battery Charger/Power Backup Function Icon Description Handset and Base IndicatorsHandset and Base Icons Description Handset LEDsBase LEDs LEDRDL Redial Soft Menu FunctionsHandset Menu Base Unit MenuHistory Call History Caller IDCaller ID Call Waiting ID Delete Shortcut Dial Option ShortcutDelete Ringers Handset and Base SettingsSave to Memory Keypad Tone LOW Batt Tone Handset onlyContrast Select Tone / Pulse AT the Base UnitTo select the Enhanced Mode setting Enhanced ModeRename Naming Your HandsetHandset and Base Settings Memory MemoryTo Store a Number/Name To Delete a Number/Name To Search For and Dial a Number/NameTo Edit a Number/Name Making Calls Handset and Base OperationRedial From the HandsetSave Answering CallsErase Hold Function Mute FunctionFlash Function From the BaseBASE0 Handset Globalpage Base Speakerphone or Headset VolumeIntercom/Transfer Function Handsfree Speakerphone Operation Transferring CallsBlind Transfer Announced TransferLow Battery Indication Switching from the Handset Earpiece to HandsfreeBase Speakerphone Operation Line in Use IndicationConference Calling Message Waiting IndicationLine Conference Calls Handset or Base HoldHeadset Operation connected to the Base Unit Headset OperationHeadset Operation connected to the Handset Maintenance Case Of Difficulty Handset Does Not Ring When You Receive a CallPhone Doesnt Work At All No Dial ToneCommon Cure For Electronic Equipment You Hear Other Calls While Using Your PhoneAuto Callback 3-WAY Calling Repeat Dialing Custom Pay-Per-UsePPU FeaturesLimited Warranty FCC and IC Regulations Customer service atFCC Part FCC Part 68 and ActaConnection and use with the nationwide telephone network Product identifier and REN informationRepair instructions Rights of the telephone companyIC Industry Canada Programming/testing of emergency numbersFCC and IC Regulations Technical Specifications Issue Table Of Contents

2432, 20 specifications

The VTech 20-2432 is a versatile and user-friendly cordless phone designed for households and small offices that prioritize communication simplicity along with modern technology. This model showcases a blend of innovative features and practical functionality, making it a reliable choice for everyday use.

One of the standout features of the VTech 20-2432 is its DECT 6.0 technology. This advanced technology provides superior sound quality with minimal interference, ensuring clear, uninterrupted calls. DECT 6.0 also enhances the phone’s range, allowing users to move freely around their home or office while staying connected.

The VTech 20-2432 is equipped with a digital answering system, which includes a maximum recording time of up to 14 minutes. This allows callers to leave messages even when the recipient is unavailable, and users can easily retrieve these messages from the handset or from a remote location. The phone also features a visual voicemail system, giving users a quick overview of their messages.

Another noteworthy characteristic is the backlit display and buttons, which provide added convenience, especially in low-light conditions. The large, easy-to-read screen simplifies navigation through the menu and other features, while the amplified sound ensures that every call is heard clearly. The combination of these elements makes this phone particularly user-friendly for seniors or those with hearing impairments.

The VTech 20-2432 also supports call block functionality, allowing users to eliminate unwanted calls by blocking up to 20 numbers. This feature is invaluable in a world where telemarketers and robocalls are increasingly prevalent.

In terms of design, the VTech 20-2432 is compact and sleek, integrating effortlessly into any home or office decor. It comes with a comfortable handset and a good battery life, providing users with several hours of talk time on a single charge.

Additionally, the phone allows up to 50 contacts to be stored in its directory, making it easy for users to keep in touch with family and friends. This model operates on a standard base unit with additional handsets available for a multi-line experience, allowing expanded communication within larger spaces.

Overall, the VTech 20-2432 is an excellent combination of advanced technology and practical features, tailored for anyone looking for a reliable communication device. Whether for family use or small business needs, this model delivers on performance and convenience, making it a standout choice in the market.
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