VTech 2151 Answering System Operation, Answering System Remote Access, Message Window Display

Answering System Operation

Audible Indicators

Answering System Operation

Your 2151 telephone system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation.

Setting the clock

1.Make sure the answering system is on.

2.Press TIME/SET. The system announces the clock setting, then announces: “To Set Day and Time, press TIME/SET.”

3.Press TIME/SET.

4.Press CHANGE until the system announces the correct day, then press TIME/SET.

5.Press CHANGE until the system announces the correct hour, then press TIME/SET.

6.Press CHANGE until the system announces the correct minute, then press TIME/SET. The system announces the current year,

press CHANGE until the system announces the correct year, press TIME/SET. The system announces the current clock setting.

NOTES:

Turn answering system on or off

Select a feature setting

Review/change clock setting; confirm feature settings .

Record outgoing announce-	Volume Control
ments, and memos

1.The time will be set automatically with incoming caller ID data. You can how- ever choose to set the time manually, caller ID is a subscription service provided by most telephone companies.

2.To advance the minute or year by increments of 10, press and hold CHANGE.

About Announcements

•You can record two different announcements — one for normal answering and one for when you’ve set the system to play the announcement only.

•Use normal answering when you want the system to record callers’ messages. Use announce only when you want to give information to callers without accepting messages.

•If you choose not to record an announcement, the system answers with a pre-recorded announcement.

•The normal answering pre-recorded announcement says: “Hello. I’m unable to answer your call right now. Please leave your name, number and a message after the tone.” The announce only pre-recorded announce- ment says: “Hello, I’m unable to answer your call right now. Please call again. Thank you.”

•By setting announce only to on or off, you decide which announcement your callers will hear when the system answers a call (the system comes set for normal answering, with announce only turned off). See Set announce only, located in the Feature Summary chart later in this section, to change your announcement selection.

Enter answering system feature setup and choose a feature to set.....

RecordYour Announcement

1.Press MENU until you hear “Record outgoing message.”

2.Press REC/MEMO. After you hear “Now recording” followed by a beep, speak toward the base to record an announcement up to 90 seconds long.

3.Press PLAY/STOP. The system plays back your recorded message.

To review your announcement at any time:

1.Press MENU until you hear “Record outgoing message.”

2.Press PLAY/STOP.

To delete your announcement:

Press DELETE during announcement playback. The system will use the pre-recorded announcement until you record a new one.

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Answering System Operation

Setting UpYour Answering System

You can set up one feature at a time, or you can set up the first feature and then move on to set up the other features in sequence.

1.Make sure the answering system is on.

2.Press MENU until the system announces the feature you want to set. Refer to the Feature Summary below for a description of the features and your choices.

3.Press CHANGE until the system announces the desired setting.

4.Press TIME/SET to confirm your selection.

5.Press MENU to move on to the next feature, or press PLAY/STOP to exit feature setup.

Feature Summary

Default settings indicated by * .

Systemanannounces:Description/directions:Description/directions:

“Set Security Code” Set the remote access code you will use to

19 *access features and functions of the answering system from a touch tone phone. You can select any two digit code, from 10 to 99.

NOTE: To advance the remote access code by increments of 10, press and hold CHANGE.

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Answering System Operation

Listen to, Save & Delete Messages

The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announce- ments (up to a maximum of 99 messages). A message or memo can be up to four minutes long.

The message window will flash to alert you to new, unplayed messages. If all messages have been reviewed, the number displayed in the window will glow steadily. If the system contains both old and new messages, it will play only the new messages first. After all new messages are played, press the PLAY/ STOP to hear all messages.

NOTE: If the system has less than 30 seconds of record time left, the answering system turns off. The system will answer after 10 rings and announce “Memory full, please enter your security code” and wait for the caller to enter the remote access code.

Before playing a message, the system announces the day and time it was re- ceived. While the message plays, the message window displays the number of the message. After playing the last message in a mailbox, the system announces “End of messages.” If the system has less than five minutes of recording time left, it announces remaining time.

“Set Audible Message Alert ” When message alert is turned on, the

Off *	base beeps once every 10 seconds when
On	new messages have been received.
“Set Announce Only”	When you turn announce only on, callers
Off *	hear your announcement, but cannot leave a
On	message.
“Set Base Ringer”	Turn the base ringer on or off.
On *
Off
“Set Number of Rings”	Choose how many times the phone will ring
2	before the system answers a call.
4 *
6
Toll Saver	With toll saver active, the system answers
	after two rings when you have new
	messages and after four rings when you
	have no new messages.

NOTE: You can exit feature setup at any time by pressing a PLAY/STOP.

MessageWindow

	delete all old
Delete Messages
• To delete a message,	messages in that
	mailbox.
press
	• You cannot delete a
DELETE while the
	message until it’s been
message is playing.
	reviewed; deleted
• Press and hold
	messages cannot
DELETE button to
	be recovered.

Press to skip to the next message; hold to speed up play- back.

Play Messages

Press to play messages in a mailbox. Press again to stop playback.

Press to repeat a message; hold to slow down playback

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Answering System Operation

Call Screening/Intercept

1.Make sure the answering system is on, and set the message playback

volume control above level 1 so you can hear the caller’s message.

2. If you decide to take the call, press /FLASH on the handset.

3.If you pick up an extension phone during the announcement and the announcement does not stop right away, press and release the tele-

phone switchhook.

Record a Memo

You can record a memo up to four minutes long, which is stored as an incoming message.

1.Press and release REC/MEMO.

2.The system announces "Now recording". After the beep, speak toward the microphone. The message window displays the length of your memo up to 99 seconds, if you record a memo longer than 99 seconds, 99 con- tinues to flash until you finish.

3.To stop recording, press the PLAY/STOP again.

Message Window Display

Window Display: when:

0				No messages.
1	-	99		Total number of messages, or message number
				during message playback.
0	-	99	<--> F	Memory is full, or total number of messages is “99.”
1 to 99			(counting)	Duration of announcement or memo recording
				(maximum length of announcement is 90 seconds).
99 (flashing)				Length of recording is more than 99 seconds.
1 - 8 (on steady for				Indicates volume level selected when VOL-
one second)				or VOL+ is pressed.
10 - 99				Current remote access code while setting.
A				Announce only mode.
On		or	Off	Displayed when any setting is changed from on or
(steady for one second)				off.

CL<--> (normal display) Clock needs to be set.

--(steady)	System is answering a call or is in remote operation.
--(flashing)	System is in programming mode or initializing.

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Answering System - Remote Access

Remote Access

You can access many features of this system remotely from a touch tone phone.

1.Dial your telephone number.

2.When the system answers, enter your remote access code (preset to

19). The system beeps once and then announces the number of new mes- sages.

3.Enter a remote command (see Remote Access Commands).

4.Press * 0 to exit remote operation.

Voice Menu

The system has voice prompts to help you with remote operation. Press

#1 to hear the menu while remotely connected to the answering system.

Remote Access Commands

Function: Command:

Play messages in	Press #2. The system will play new messages.
a mailbox	If there are no new messages, the system
	plays old messages.
Repeat a message	Press #4 while message is playing; press
	#4#4 to back up previous message.
Skip a message	Press #6 while message is playing;
	each press advances up another message.
Stop	Press #5.
Save messages	Hang up.
Delete message	Press #9 while message is playing.
Review announcement	Press #7; system plays announcement,
	then beeps.
Record announcement	Press *7; after beep, record announcement,
	press #5 to stop. System plays back
	announcement.

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