VTech CS5113 important safety instructions Troubleshooting, My telephone does not work at all

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Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.

My telephone does not work at all..

•Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base after use.

•Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.

•Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the handset and telephone base to synchronize.

•Charge the battery in the handset for at least 16 hours.

•Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery.

•Disconnect the telephone base from the jack and plug in a working telephone. If this telephone does not work, call the local telephone company.

Low Battery is displayed on screen..

•Place the handset in the telephone base for recharging.

•Remove and re-install the battery and use it normally until fully depleted, then recharge the handset in the telephone base for 16 hours.

•If the above measures do not correct the problem, the battery may need to be replaced.

The battery does not charge in the handset or the handset battery does not accept charge..

•Make sure the handset is placed in the telephone base correctly and the handset CHARGE light on the handset is on.

•Remove the battery from the handset and then re-install it in the handset. Put the handset back to the telephone base and charge for 16 hours.

•If the handset is in the telephone base but the handset CHARGE light is not on, see The charge light is off in this section.

•It may be necessary to purchase a new battery. Please see the Battery section of this user’s manual (page 21).

•The telephone might be malfunctioning. Please see the Warranty section of this user’s manual (page 29) for further instruction.

The CHARGE light is off..

•Clean the charging contacts on the handset(s) and telephone base each month using a pencil eraser or a dry non-abrasive fabric.

•Make sure the power adapter and telephone line cords are plugged in correctly and securely.

•Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.

•The telephone might be malfunctioning. Please see the Warranty section of this user’s manual (page 29) for further instruction.

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Contents Important safety instructions on page 22 of this Table of contents Getting started Parts checklistTelephone base installation Wall bracket installation Battery installation and chargingDesktop/tabletop bracket installation VOL-/CID Handset layoutTelephone base layout Date and time Ringer volumeRinger Home area code Dial modeClear voicemail LanguageMake calls VolumeAnswer calls End callsFind handset RedialDirectory Store a directory entryReview the directory Character chartEdit a directory entry Select and Edit flashes Delete a directory entryDial a number from the directory Copy a directory entry into speed dialSpeed dial Store a speed dial entryEdit a speed dial entry Dial a speed dial number Delete a speed dial entryReassign speed dial locations About caller IDReview the call log Call logDial a call log number Make call log entries ready to dialSave a call log entry to the directory Call log display screen messages Delete from the call logHandset display screen messages AppendixBattery Important safety instructions My telephone does not work at all TroubleshootingMy handset displays Connecting Cannot dial out My caller ID features are not working properly My cordless handset beeps and is not performing normally Operating range MaintenanceAbout cordless telephones What does this limited warranty cover? WarrantyPlease retain your original sales receipt as proof Purchase FCC Part FCC, Acta and IC regulationsRbrc seal Technical specifications Index Appendix 91-001433-070-100 User’s manual

CS5113 specifications

The VTech CS5113 is a reliable cordless phone system that combines advanced technology with user-friendly design. Known for its practicality and innovative features, the CS5113 is a popular choice for those seeking efficiency in communication, whether at home or in a small office setting.

One of the most notable features of the VTech CS5113 is its DECT 6.0 technology, which ensures a secure and interference-free connection. This advanced technology offers superior range and clarity, providing users with crisp sound quality and the ability to move around freely while on calls. The system supports multiple handsets, allowing users to expand their communication network effortlessly.

The phone comes equipped with a large, backlit display that enhances visibility, making it easy to read caller ID and other important information, even in low-light conditions. The intuitive user interface simplifies navigation through the phone's various features, ensuring that even those less tech-savvy can operate it with ease.

Another significant characteristic of the VTech CS5113 is its answering system, which allows users to receive and manage voicemail efficiently. The system can store up to 14 minutes of messages, ensuring that vital communications are never missed. Additionally, the phone’s digital answering system features remote access capabilities, allowing users to listen to messages from anywhere.

The VTech CS5113 prioritizes user convenience with its large keypad, featuring clearly labeled buttons for ease of dialing. The phone also includes programmable speed dial options, enabling quick access to frequently called numbers. The integrated intercom function allows for seamless communication between handsets, making it easier for multi-line households or offices to coordinate.

Energy conservation is another hallmark of the VTech CS5113, featuring an Energy Star certification. The phone’s efficient power management system extends battery life, providing up to 10 hours of talk time and up to 5 days of standby time. Users can rest easy, knowing their device is designed with both performance and sustainability in mind.

In summary, the VTech CS5113 embodies a blend of modern technology and practical functionality. With its robust DECT 6.0 technology, user-friendly design, extensive features like voicemail and intercom, and a focus on energy efficiency, it delivers an excellent communication solution suited for a variety of needs. Whether for personal or professional use, the CS5113 stands out as a dependable and versatile choice.
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