Grandstream Networks GXP21XX user manual Welcome

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Welcome

Your Grandstream GXP21xx Enterprise IP phone is feature-enriched, sophisticated, yet simple to use. The GXP21xx delivers superior HD audio quality, rich and leading edge telephony features, personalized information and customizable application service, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms.

The GXP21xx supports a broad range of codecs, security protection, PoE, dual 10/100mbps Ethernet ports, along with customizable XML provisioning and application features. Users can expect superior audio quality using the new high definition handset, hands-free speakerphone, or headset. Also, it can support up to 5-way conferencing, multi-languages, dual-color LEDs, presence and Busy Lamp Field (BLF). It presents a large easy-to-read backlit graphical display along with multiple XML keys to further enhance the user experience. The GXP2120/2110 is also expandable with one to two expansion modules.

The GXP21xx is a perfect choice for enterprise users looking for a high quality, feature rich multi-line IP phone with the best values.

Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

Warning: Please do not use a different power adaptor with the GXP21xx as it may cause damage to the products and void the manufacturer warranty.

This document is subject to change without notice. The latest electronic version of this user manual is available for download from: http://www.grandstream.com/support

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

Grandstream Networks, Inc.

GXP21xx User Manual

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Firmware version: 1.0.1.66

Last Updated: 05/2011

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Contents Grandstream Networks, Inc Table of Figures GUI Interface Examples Welcome Installation Connecting Your PhoneEquipment Packaging EXTConnecting the GXP2120/2110 and the GXP Extension Safety Compliances WarrantyGXP21xx Product Models Product OverviewGXP21xx Comparison Guide GXP21xx Hardware Specifications GXP21xx Key Features in a GlanceLED GXP21xx Technical Specifications Lines Protocol Support Display Feature KeysAudio Features HumidityTelephony Features Firmware UpgradesFeatures NetworkGetting Familiar with the LCD Using the GXP21xx SIP Enterprise PhoneLCD Buttons LCD Icons GXP21xx Keypad ButtonsMultiple SIP Accounts and Lines Handset, Speakerphone and Headset ModeMaking Phone Calls Completing Calls Making Calls using IP Addresses Speed DialSetting up the phone to make Quick IP calls Receiving CallsDo Not Disturb For exampleCall Waiting/ Call Hold MuteCall Transfer Way ConferencingVoice Messages Message Waiting Indicator Busy Lamp FieldShared Call Appearance SCA End ConferenceGXP21xx Call Features Call FeaturesCustomized LCD Screen & XML Configuration VIA Keypad Configuration GuideKey Pad Configuration Menu SIP SIP Configuration VIA WEB Browser Access the Web Configuration MenuDefinitions Device Configuration Status Device Configuration Settings/Basic SettingsMTZ+6MDT+5 Weather Update Stock UpdateCurrency Update Disable in-call DtmfDevice Configuration Settings /Advanced Settings ACS URL At Boot-up Port Phonebook XMLDownload Phonebook XML ServerPassword Distinctive Ring Tone Syslog LevelSend SIP Log NTP serverDtmf SIP Account Settings Authenticate ID Authenticate PasswordDNS Mode Backup IPNAT Traversal Subscribe for MWIPublish for Presence Proxy-RequireDelayed Call Forward Enable Call FeaturesDial Plan Wait TimeCaller Request Timer Callee Request TimerForce Timer Enable 100relSrtp Mode No Key Entry TimeoutRefer-To Use Target ContactSaving the Configuration Changes Rebooting the Phone RemotelySoftware Upgrade & Customization Web Configuration InterfaceFirmware Upgrade Through TFTP/HTTP Key Pad MenuInstructions for Local Tftp Upgrade Managing Firmware and Configuration File DownloadConfiguration File Download Restore Factory Default Setting Instructions for Restoration
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GXP21XX specifications

Grandstream Networks GXP21XX series is a line of high-performance VoIP (Voice over Internet Protocol) desktop IP phones designed to deliver a versatile communication experience for both small and medium-sized businesses as well as large enterprises. The GXP21XX series encompasses a range of models, including the GXP2130, GXP2140, and GXP2160, each offering distinct features and capabilities to cater to various user needs.

One of the main features of the GXP21XX series is its support for high-definition (HD) voice technology. This ensures crystal-clear audio quality during calls, enhancing the overall communication experience. HD voice is complemented by advanced echo cancellation and noise reduction technologies, making it easy to communicate even in bustling environments.

The GXP21XX series boasts a user-friendly interface supported by a large LCD display, which is designed for easy navigation and menu access. These phones offer programmable keys, allowing users to customize their devices for quick access to frequently used features, including speed dials and call transfers.

In terms of connectivity, the GXP21XX series is equipped with dual Gigabit Ethernet ports, facilitating high-speed connections to both the local network and the internet. This allows for seamless integration into existing infrastructures without compromising call quality or network performance. Additionally, the phones support Power over Ethernet (PoE), enabling straightforward installation without the need for additional power sources.

The phones come pre-loaded with a multitude of voice codecs, including G.722, G.711, and G.729, offering flexibility to adapt to various network conditions. Users can enjoy secure communication through built-in security encryption features, such as TLS and SRTP, ensuring sensitive data remains safeguarded.

Moreover, the GXP21XX series incorporates advanced functionalities, such as support for up to six SIP accounts, call presence, and a full-duplex speakerphone, making them ideal for multi-tasking and collaborative environments. Interoperability with major VoIP platforms enhances compatibility, ensuring that users can easily integrate their devices into diverse communication systems.

In conclusion, the Grandstream GXP21XX series stands out as a robust and feature-rich solution for VoIP communication. With its focus on HD voice quality, user-friendly interface, and advanced connectivity options, it provides a comprehensive tool for enhancing both individual and team productivity. Whether used in an office environment or for remote work, the GXP21XX series delivers reliability and performance tailored to the needs of today’s business communication landscape.